Jump Desktop Connect has a built-in technology that tries its best to create an end to end encrypted connection between machines, even if there is no direct path between the two hosts using indirect networking routes and relays. This feature frees up users from manually opening ports and configuring network settings. However, this also creates problems in locked-down environments where administrators need to control when a user is allowed to connect.
You can now configure Jump Desktop Connect to allow connections only when there is a direct networking path between the devices.
In this mode, Jump will never fallback on relay servers or take indirect networking routes. So for example, if a user tries to connect without VPN enabled from another network, the connection attempt fails because Jump will not be able to find a direct route between the user and the target machine.
Note: In this mode, Administrators must make sure that their firewall rules allow the VPN IP address pool to communicate over UDP with the host machines. Connections will fail otherwise.
How to configure Direct Connection Mode
- You'll need to make sure you're using the Lock down settings feature with your computer.
- In your Connect Configuration, make sure Direct Connections Only is checked
- Save your settings.
- To test and see if these settings are working, try connecting to the machine from an outside network or a from a mobile network.