Watermarking in Jump Desktop for Teams

Jump Desktop for Team includes an easy-to-use watermarking feature that enhances the security and compliance of your remote desktop sessions. This feature allows administrators to embed watermarks directly into the remote desktop window. These watermarks can display connection-specific information such as IP address, email, or user name. Learn more here.


Privacy Mode for Fluid


Privacy Mode for Fluid blanks out the host machine's physical displays and blocks inputs from physical keyboard and mice attached to the machine. Privacy mode will also automatically lock computer after a user's remote session ends. This is perfect for when you need to remotely work on sensitive documents and media. Great for shared environments and hybrid work. 

To enable privacy mode connect to your machine and click Remote -> Privacy Mode.

Teams users can also enforce Privacy Mode via Connect Settings:

Privacy Mode is currently available when connecting from a Mac to a Windows or Mac machine.

On Premise Relay Server

Starting with Jump Desktop Connect 6.7.42 you can run on-premise, high availability relay servers. Relay servers allow you to control how Jump Desktop traffic is routed through your infrastructure and isolate traffic to a specific host. All traffic is run through a specific set of UDP ports so you can control exactally what goes in and out and apply proper QoS if needed. You can use on-premise relay servers for better performance and increased security.

To get started, see the On-Premise Relay documentation.



Disconnect Connections From The Dashboard

Some time back we added the ability for Teams Enterprise customers to see in real time, all active connections to their team's computers from the dashboard. Today, we've added the ability that lets admins force disconnect a connection straight from the team dashboard. To force disconnect a connection, drill down to the active connection and then click the red X icon to disconnect the user. This will force disconnect the user's active session.

Filter and search computers and users

Filter and search computers

You can now quickly search and filter through computers and users on your team's dashboard. See which computers are currently online, offline or currently being used. In your team's dashboard click Computers.

Filter and search users

You can also filter between users This is useful when you want to quickly see which computers are online, offline, which computers are currently being used. In your team's dashboard click Users.

Save on Team Licenses by Disabling Remote Access for Users

You can now save on Jump Desktop for Team licenses by temporarily disabling remote access for users and administrators on a team. This is useful when a Team member goes on vacation, a production goes on hiatus or if you have an administrator on the team who does not need to connect to computers. When a user's remote access is disabled, they will no longer be able to connect to computers on the team and we'll stop billing for that user. Since Jump Desktop for Teams billing is prorated, you will never pay extra. You can re-enable a user's remote access anytime.

Administrators who have their remote access disabled will still be able to administer the team. This way you can have multiple administrators on the team without having to pay extra.

To disable a user's remote access visit your team's dashboard -> Users -> the user -> three dots on the top right -> Disable Remote Access. Similarly to enable remote remote access Users -> the user -> three dots on the top right -> Enable Remote Access.

Jump Audio Drivers for Mac

Jump Desktop Connect 6.5.x now ships it's very own high quality, low latency audio drivers for Mac. Third party drivers are no longer needed to stream audio from a Mac (though we will still support third party audio drivers).

The drivers are automatically installed when you install Jump Desktop Connect 6.5.x or later. Once installed you will see a new audio device called Jump Desktop Audio. Any audio sent to this device will be streamed to the Jump Desktop client.

The new audio drivers are compatible with macOS 10.10+ on Intel and Apple Silicon.

View users connected to the remote machines

Jump Desktop lets you add computers to a team so that all members can access and share the computers. This feature raises a problem, i.e., multiple users trying to access the same machine.

Jump Desktop (Mac), now shows you if a remote computer has users connected to it. It also shows the emails of the connected users so that you can identify the users currently accessing it.

This feature is available for Teams Enterprise customers.

We have added helpful, but unobtrusive, indicators in the UI.

Jump Desktop macOS

"Occupied" computers have a distinctive red icon in the icon mode, hovering over the icon shows the connected users' emails.

The list view has a column for "Connected Users".

You can also take advantage of the "Occupied" and "Unoccupied" filters from the filter bar.

Dashboard

"Current Active Connections" card shows the list of computers to which users are currently connected. A subtle badge, with a red background, displays the number of connected users.

In the list of team computers, you can identify the computers to which users are currently connected from the red badge.

Visit the active computer's page to view the currently connected users details like their IP addresses.


Jump Desktop Windows

A helpful column in the list view to show connected users

"Occupied" computers have a distinctive red icon in the icon mode, hovering over the icon shows the connected users' emails

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