Jump Desktop for Teams Dashboard Updates: Features Geared for Administrators

We've made several updates to the Jump Desktop for Teams dashboard:

  • Enhanced Visibility: Obtain information about every computer and user at a glance. With customizable columns for Users and Computers, retrieve the specifics you need without navigating deeper. The dashboard retains your preferred settings, ensuring consistent visibility tailored to your needs.
  • Advanced Grouping and Filtering: Tailor each column using filters or groupings. This enables you to view your data precisely as you want. 
  • Data Export: After configuring your desired views, export your data in formats such as CSV, JSON, Excel, or PDF. This feature is particularly beneficial for generating reports.
  • Inline Details for Computers and Users: Clicking on a user or computer in the list immediately presents an inline view of their detailed profile. This helps maintain your position within the list, negating the need for constant back-and-forth navigation. Those with expansive monitor space can place this inline view anywhere on the screen.
  • Bulk Actions: Efficiently manage multiple devices or users in one go, reducing repetitive tasks.
  • Activity and Connection Logs Export: While there's an API available for retrieving this data, we understand the need for manual exports at times. Hence, we've integrated export buttons directly into the activity and connection logs for your convenience.

With these improvements, you can now effortlessly manage your data, making your workflow more efficient and insightful than ever before. 


Watermarking in Jump Desktop for Teams

Jump Desktop for Team includes an easy-to-use watermarking feature that enhances the security and compliance of your remote desktop sessions. This feature allows administrators to embed watermarks directly into the remote desktop window. These watermarks can display connection-specific information such as IP address, email, or user name. Learn more here.


Privacy Mode for Fluid


Privacy Mode for Fluid blanks out the host machine's physical displays and blocks inputs from physical keyboard and mice attached to the machine. Privacy mode will also automatically lock computer after a user's remote session ends. This is perfect for when you need to remotely work on sensitive documents and media. Great for shared environments and hybrid work. 

To enable privacy mode connect to your machine and click Remote -> Privacy Mode.

Teams users can also enforce Privacy Mode via Connect Settings:

Privacy Mode is currently available when connecting from a Mac to a Windows or Mac machine.

On Premise Relay Server

Starting with Jump Desktop Connect 6.7.42 you can run on-premise, high availability relay servers. Relay servers allow you to control how Jump Desktop traffic is routed through your infrastructure and isolate traffic to a specific host. All traffic is run through a specific set of UDP ports so you can control exactally what goes in and out and apply proper QoS if needed. You can use on-premise relay servers for better performance and increased security.

To get started, see the On-Premise Relay documentation.



Disconnect Connections From The Dashboard

Some time back we added the ability for Teams Enterprise customers to see in real time, all active connections to their team's computers from the dashboard. Today, we've added the ability that lets admins force disconnect a connection straight from the team dashboard. To force disconnect a connection, drill down to the active connection and then click the red X icon to disconnect the user. This will force disconnect the user's active session.

Filter and search computers and users

Filter and search computers

You can now quickly search and filter through computers and users on your team's dashboard. See which computers are currently online, offline or currently being used. In your team's dashboard click Computers.

Filter and search users

You can also filter between users This is useful when you want to quickly see which computers are online, offline, which computers are currently being used. In your team's dashboard click Users.

Save on Team Licenses by Disabling Remote Access for Users

You can now save on Jump Desktop for Team licenses by temporarily disabling remote access for users and administrators on a team. This is useful when a Team member goes on vacation, a production goes on hiatus or if you have an administrator on the team who does not need to connect to computers. When a user's remote access is disabled, they will no longer be able to connect to computers on the team and we'll stop billing for that user. Since Jump Desktop for Teams billing is prorated, you will never pay extra. You can re-enable a user's remote access anytime.

Administrators who have their remote access disabled will still be able to administer the team. This way you can have multiple administrators on the team without having to pay extra.

To disable a user's remote access visit your team's dashboard -> Users -> the user -> three dots on the top right -> Disable Remote Access. Similarly to enable remote remote access Users -> the user -> three dots on the top right -> Enable Remote Access.

Jump Audio Drivers for Mac

Jump Desktop Connect 6.5.x now ships it's very own high quality, low latency audio drivers for Mac. Third party drivers are no longer needed to stream audio from a Mac (though we will still support third party audio drivers).

The drivers are automatically installed when you install Jump Desktop Connect 6.5.x or later. Once installed you will see a new audio device called Jump Desktop Audio. Any audio sent to this device will be streamed to the Jump Desktop client.

The new audio drivers are compatible with macOS 10.10+ on Intel and Apple Silicon.

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