Jump Desktop Whats New

https://jumpdesktop.com

Jump Desktop 10 Release Candidate 3

Version 10.15.13 (2026-08-08)

Improvements

  • Viewer: Send extra mouse buttons, like back and forward buttons, to the remote computer.

Bug Fixes

  • Viewer: Fix scrolling moving the remote pointer to the wrong location when Lock Mouse Pointer is enabled.
  • Viewer: Fix mouse movement and clicks not working when connecting to a Mac over VNC with encrypted input enabled.
  • Viewer: Fix VNC connections to Macs running macOS 26.6.
  • Viewer: Fix redirected Steam Controllers being treated as generic gamepads, causing touchpads, gyro, and haptics to stop working.
  • Viewer: Windows: Fix Lock Cursor leaving the pointer stuck in the top-left corner instead of moving it on the remote computer.
  • Viewer: Windows: Fix support for non-US keyboard layouts, so shortcuts that include accented characters are sent correctly to the remote computer.
  • Viewer: Windows: Fix some keyboard shortcuts being handled by apps on the local computer instead of being sent to the remote computer in windowed sessions.
  • Viewer: Windows: Fix the pointer and clicks going to the wrong remote display when display windows overlap.
  • Connect: Fix hardware encoding being turned off when using more than two 4K virtual monitors.
  • Connect: macOS: Fix Connect failing to open on macOS 10.15 Catalina.

Download Links

Jump Desktop 10 Release Candidate 2

Version 10.15.6 (2026-07-12)

Changes since 10.15.3:

Bug Fixes

  • Viewer: Fix severe lag when session windows are on monitors with different refresh rates. 
  • Viewer: macOS: Fix the Multiple Virtual Displays preset opening as tabs instead of separate windows.
  • Connect: Windows: Fix copy and paste not working after signing in to or unlocking the remote computer.
  • Connect: macOS: Fix display settings changes sometimes leaving virtual displays misconfigured.

Download Links

Jump Desktop 10 Release Candidate 1

Version 10.15.3 (2026-07-04)

Changes since 10.14.5:

Important: This version changes which USB devices can be redirected. Redirecting USB devices other than game controllers (such as styluses, pen tablets, and other HID devices) now requires a Teams Enterprise subscription on macOS and Windows. Game controller redirection remains available to everyone, and Teams Enterprise accounts are unaffected. Without a Teams Enterprise subscription, other device types show an upgrade option in the Devices menu.

New Features

  • Viewer: iOS: Game controllers are now supported! Connect a physical game controller to your iOS device and connect to your machine, tap the tool icon and select the game controller in the new Devices menu.  
  • Viewer: iOS: New on-screen game controller: Enable On-Screen Controller in the Devices menu to get a customizable touch controller with thumbsticks, triggers, and buttons; use Edit mode to drag the controls anywhere, with separate layouts for portrait and landscape.

Improvements

  • Viewer: The Codec menu now explains why an option is unavailable instead of showing a grayed-out entry with no reason.
  • Viewer: When the codec is set to Hardware, Jump now prefers a codec your device can also decode in hardware, improving smoothness and battery life on devices like iPads.
  • Viewer: iOS: Redesigned display settings for Fluid connections — choose between Single Virtual Display and Host Displays, pick a resolution mode, or set a custom resolution, all from the Display menu and the computer's settings page. A one-time prompt on first connect helps you pick the best display setup, and Single Virtual Display now enables Retina automatically for sharp output.

Bug Fixes

  • Viewer: Fix a rare crash that could occur shortly after a session ends.
  • Viewer: Fix the video stream failing to recover after a decoding error when using the Fluid 2.0 codec.
  • Connect: macOS: Fix an external monitor staying black after disconnecting from a session that used virtual displays on a Mac running with its lid closed.

Download Links

Jump Desktop 10 Beta 9

Version 10.13.6 (2026-06-08)

Changes since 10.13.4:

  • Connect: macOS: Fix a regression introduced in beta 8 where the host's physical monitors could stay black after a session that used a virtual display. 
  • Connect: Windows: Fix a virtual display going black after a resolution or display-mode change on PCs with NVIDIA graphics.

Download Links

Jump Desktop 10 Beta 8

Version 10.13.4 (2026-06-02)

Changes since 10.13.2:

New Features

  • Connect: Add a Show QR Code button to the Add User sign-in dialog — scan it with your phone to sign in and attach the computer instead of copying the sign-in link on the host.

Improvements

  • Viewer: Windows: Hardware security key (FIDO) redirection is no longer offered on Windows viewers, where the operating system does not allow it to work. FIDO from macOS to Windows hosts still works. 

Bug Fixes

  • Viewer: Fix surround (7.1) audio collapsing to stereo on connect; surround sound now works from the moment you connect instead of only after changing the audio device.
  • Viewer: Fix a memory leak during video streaming that could grow memory use over long sessions.
  • Viewer: iOS: Restore hardware video decoding after the app returns from the background — previously it stayed in slower software decoding for the rest of the session.
  • Viewer: iOS: Fix Korean hardware-keyboard typing producing ghost characters and stray deletions.
  • Viewer: macOS: Fix a rare crash when redirecting a hardware security key (FIDO).
  • Viewer: macOS: Fix a memory leak in the connection statistics overlay.
  • Connect: Fix a memory leak during video streaming that could grow memory use over long sessions.
  • Connect: macOS: Fix virtual displays being created at an incorrect, oversized resolution that also persisted across reconnects.

Download Links

Jump Desktop 10 Beta 7

Version 10.13.2 (2026-05-25)

Changes since 10.12.15:

New Features

  • Viewer: iOS: Added a quick Lock Mouse Pointer toggle to Options → Input → Mouse, so you can lock or release the cursor in one tap. The iPad top menu bar also gains a full Mouse submenu (Show Pointer, Show Circle, Lock Mouse Pointer, Physical Mouse) — previously only "Physical Mouse" was there.

Improvements

  • Viewer: iOS: Major performance and stability improvements on iPhone and iPad, with smoother video, lower CPU and battery use, and fewer hangs.
  • Viewer: iOS: When you change input methods mid-session, the language name (e.g. "Korean (South Korea)") now briefly flashes on screen. Helpful on iPad with a hardware keyboard, where iPadOS otherwise gives no indication that you've switched.
  • Viewer: If starting USB redirection fails because another app is holding the device, you now get a clear dialog with a Learn More link explaining what happened, instead of a generic error. On macOS, more situations are now correctly recognized as "another app has the device" — including devices claimed by helper apps like the Stream Deck or Elgato Control Center.
  • Viewer: FIDO / WebAuthn security keys work better over USB redirection. The remote computer now shows the system's standard PIN prompt for your key, and more types of authenticators are supported.
  • Connect: Forwarding-gateway launch URLs can now use a hostname, not just an IP address.

Bug Fixes

  • Viewer: Fixed selecting the Fluid codec silently switching you to Fluid 2.0 against older hosts.
  • Viewer: macOS: Fixed RDP "Start in: Fullscreen (all displays)" on a multi-monitor Mac rendering as a tiny window, showing only one host display, or putting your screens in the wrong positions. Your full screen layout is now mirrored on the remote side.
  • Viewer: macOS: Fixed two crashes when starting an RDP session: one when laying out windows across multiple monitors, and one during session initialization.
  • Viewer: macOS: Fixed the viewer becoming sluggish or pinning a CPU core when its window is hidden behind a fullscreen app, on a closed laptop lid, on a disconnected external display, or on another Space. It now goes quiet while hidden and picks back up the moment the window is visible again.
  • Viewer: iOS: Fixed several hardware-keyboard issues with Korean, Japanese, Chinese, and Pinyin input methods — including stray deletions and garbled characters while composing Korean, Pinyin spaces leaking through to a US-English remote, Return adding a new line instead of confirming a CJK conversion, the candidate popup appearing off-screen, and the Option key getting stuck after switching from Korean back to English.
  • Viewer: iOS: Holding Esc to release Lock Mouse now works (the on-screen hint said to use it, but it was a no-op).
  • Connect: macOS: Fixed a crash when shutting down your Mac, logging out, or otherwise quitting JumpConnect from the system.
  • Connect: Windows: Fixed virtual-display capture occasionally getting stuck after a display resolution change.

Download Links

Jump Desktop 10 Beta 6

Release Notes

Version 10.12.15 (2026-05-15)

Important: macOS Viewer: All Beta version 10 releases of the Mac viewer have a bug that stops the built-in updater from installing new versions. To move to this version you must download Jump Desktop  manually and move the old copy to the Trash. This is a one-time step — updates install normally from this version onward. (Mac App Store installs are unaffected.). 

Important: The macOS viewer now requires macOS 11 (Big Sur) or later.

New Features

  • Viewer: Added display presets - use the in-session Display menu to instantly switch the remote layout between Single Virtual Display, Matched Virtual Displays, and Host Displays, or save your own configurations under Display → Saved Presets.
  • Viewer: Virtual displays are now easier to manage - keep them on the remote computer between sessions with the new "Keep After Disconnect" option, and give each virtual display its own resolution, scale, and refresh rate with the new "Fixed Size" mode in the connection's Display settings. Read more about it here: Displays Menu And Virtual Displays.
  • Viewer: Added File → Import → From URL, which creates a new computer from a pasted connection link.
  • Viewer: Added "Remove My Access" to the right-click menu for Connect computers, letting you revoke your own access to a computer you no longer use.
  • Viewer: Cloudless Fluid connection links can now pin the remote computer's SSL certificate fingerprint; the connection is refused if the certificate does not match.
  • Viewer: macOS: Added support for using FIDO2 and U2F security keys (such as YubiKey) on the remote computer — after connecting, choose Remote → Devices and select the security key. Security keys that require a PIN are not yet supported.
  • Viewer: Windows: You can now import and export computer lists as .jdz archive files via File → Import and the right-click Export option.
  • Connect: Team administrators can now remotely pull a diagnostic log bundle from a computer running Jump Desktop Connect, without needing access to the computer itself. Open the computer's details view on the Teams dashboard and click "Request Bundle".
  • Connect: Added a "Copy Launch URL" button to Fluid settings that generates a ready-to-share cloudless connection link, including the computer's SSL certificate fingerprint.
  • Connect: Windows: The host computer's display scaling now automatically matches the scale of the computer you're connecting from, so text and interface elements appear at a comfortable size without manual adjustment.
  • Connect: Windows: Added JumpConnectCli.exe, a command-line companion whose output can be captured by scripts and automation.

Improvements

  • Viewer: Text and edges in the remote desktop now look noticeably sharper.
  • Viewer: Redesigned the codec menu around how you want to connect — Fluid, Fluid 2.0, or Hardware acceleration — instead of a long list of individual codecs. On automatic, hardware AV1 is now used when the remote computer supports it.
  • Viewer: macOS: Redesigned the computer settings window (Edit Server) with a cleaner, easier-to-use layout, including a fully reworked Display settings page.
  • Connect: Improved video sharpness on NVIDIA graphics at medium bandwidths.

Bug Fixes

  • Viewer: Windows: Fix being unable to cancel the connection after entering an incorrect password.
  • Viewer: Windows: Fix a duplicate certificate-verification prompt, and a related crash, when connecting to a server with an untrusted certificate.
  • Connect: Fix several crashes, including during video encoding and when running on macOS 26.
  • Connect: macOS: Fix the remote session freezing when the Mac's audio system stops responding.
  • Connect: macOS: Fix non-administrator users being unable to create virtual displays.
  • Connect: macOS: Fix USB redirection problems, including being unable to use more than one device at a time and failures after reconnecting.
  • Note Stream Deck: To forward a Stream Deck to the remote computer, first disable it in the local Stream Deck app — open the app's settings, go to the Devices tab, select your device, and turn off "Enabled" - because the local app otherwise keeps exclusive control of it. Then connect and choose Remote → Devices and select the Stream Deck.
  • Connect: macOS: Fix a buildup of stalled screen-capture attempts when the computer is low on memory.
  • Connect: Windows: Fix the remote screen appearing black on computers with certain Intel integrated graphics, such as the Intel N100.
  • Connect: Windows: Fix a black screen when connecting to a computer with no monitor attached, including at the Windows login screen.
  • Connect: Windows: Fix the mouse pointer appearing oversized when the computer uses 125%, 150%, or 175% display scaling.
  • Connect: Windows: Fix command-line options such as registering with a connect code failing when the Connect agent is already running.

Download Links

Browser Connections, Diagnostic Logs, and SSO Improvements

We’ve made improvements to browser-based connections, remote troubleshooting, and SSO management in the Jump Desktop Dashboard.

Web Browser Client Connections

  • Remember credentials for browser connections
    When connecting from the browser, you can now choose to remember remote computer credentials. Saved credentials are encrypted locally on your device and can be used to reconnect faster across supported operating systems and platforms.
  • Improved mobile PWA experience
    The Jump Desktop web app can now be added to your mobile device’s home screen, making it quicker to open My Computers and connect to your machines. Upcoming versions will support machine shortcuts, so you will be able to launch specific computers directly with one tap.

Remote Diagnostic Logs

  • Download Connect logs from the Dashboard
    Team admins can now request and download Jump Desktop Connect logs directly from a computer’s detail page, reducing back and forth with end users during troubleshooting. The computer must be online and running Jump Desktop Connect version 10 beta 6. Download links expire after 1 hour.

Teams and SSO Management

  • Rename your SSO company name
    Teams can now update their SSO company name from the Dashboard while keeping the underlying SAML configuration stable. This is useful for companies that change names or move users to a new domain.
  • Improved SAML and SCIM reliability
    We have improved SAML and SCIM behavior, including better handling for user updates, SSO configuration changes, and IdP initiated logins.

Teams Dashboard and SCIM improvements

Admin & Management

  • Read-only admins: Teams can now assign an Administrator (Read-Only) role. This lets managers, auditors, or support leads review users, devices, and settings without the risk of accidental changes.
  • Read-only API tokens: API tokens can now be issued in read-only mode, so they can authenticate normally but cannot make mutating API calls. This is useful for dashboards, scripts, and third-party integrations that only need to read data.
  • More flexible API token expiry: The New API token dialog now includes shorter expiry presets like 1 day, 3 days, 1 week, and 2 weeks, plus a custom date option. This makes it easier to issue short-lived tokens that match a specific task and reduce exposure if a token is shared or compromised.
  • Machine hostname in the dashboard: Device details now show the OS-reported hostname, and the computers list can display it as a column. This makes it easier to match Jump devices with MDM, asset inventory, and scripts.
  • Clearer Connect Settings: Connect Settings now show clearer labels, platform chips, and beta indicators, with an option to show or hide beta settings. This makes device configuration easier to understand before rolling changes out.
  • Copy Connect configurations between teams: Connect configurations can now be copied from one team to another from the dashboard. The copied configuration is created in the destination team as a new unassigned config, which makes it easier to standardize Connect Settings across teams without recreating them manually. (Note: subsequent updates to the copied Connect Setting will have to be done in each team individually)
  • Browser-ready device links: Device URLs now include browser-based connect and screen-share links. This makes it easier to launch or share a web session without requiring the native app.

Security & Access

  • Better SAML sign-in handling: IDP-initiated SSO now redirects into the standard login flow automatically, and users who choose the wrong SSO provider see a clearer error. This reduces failed sign-ins and support overhead.
  • Safer SCIM group sync: SCIM group replace operations now validate members before destructive changes are applied, and SCIM email matching is case-insensitive. This helps prevent accidental access loss when your identity provider sends partial or differently-cased data.
  • Better password setup and reset: Registration, reset, and change-password flows now use a server-side strength check with a visible strength meter and show/hide password controls. This keeps password policy consistent and gives users clearer feedback before submitting.

Billing & Web Client

  • Billing exports: Billing admins can now export billable users with names and a generated timestamp, which will help admins track billable users especially in a Grouped billing scenario.
  • Saved web session preferences: Browser remote desktop settings like framerate, bandwidth, audio mute, clipboard sync, stats, and virtual monitor count are now restored automatically. This reduces repeated setup when connecting to multiple machines.

Jump Destkop 10 Beta 5

New Features

  • Connect: Add ability to disconnect all active sessions on a device at once via the admin API (requires Dashboard update which will be released in the future)

Bug Fixes

  • Connect: macOS: Fix crashes during multi-screen encoding under GPU resource pressure.
  • Connect: macOS: Fix a crash that could occur when screen capture is stopping.
  • Connect: Windows: Fix a crash during session startup.
  • Connect: Fix a crash in audio capture that could occur when a recording session ends.
  • Viewer: macOS: Fix a crash when reading saved credentials from the keychain.
  • Viewer: Windows: Fix a crash when connecting to or disconnecting from a session.
  • Viewer: Windows: Fix a crash in the video decoder under memory pressure.

Download Links

Note: If you've previously installed Jump Desktop 10 Beta, it will update automatically to Beta 5

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