We’re pleased to introduce a major update for Jump Desktop! After a year of extensive beta testing across four major releases, we’re rolling out powerful new features and enhancements designed to improve your remote desktop experience. 

Here’s what’s new:

Fluid 2.0: Next-Level Performance & Visuals

Superior Compression & Color Fidelity:

Fluid 2.0 improves compression and color fidelity, delivering sharper visuals while using less bandwidth, making remote work and high-performance applications smoother and more efficient.

• Provides up to 50% better visuals with significantly lower bandwidth use, allowing better performance and latency regardless of your connection.
• Introduces 4:4:4 chroma subsampling and 10-bit color support. This improves text and image clarity, making it ideal for users working with text, graphic design, or any task that requires sharp visuals.
• 4:4:4 color is available for everyone. 10-bit color is exclusive to Teams Enterprise customers, offering enhanced color depth with access to over a billion colors.
• Start using it now: To enable 4:4:4 color, connect to a computer and navigate to Remote > Color Quality > High. You’ll notice a difference immediately!

Surround Sound & Dynamic Audio:

• 5.1 and 7.1 surround sound is now supported for Teams Enterprise users, with up to 8-channel audio, creating a more immersive experience for media professionals and high-fidelity audio users. 
• Dynamic audio input switching lets users change audio sources without disconnecting—useful when switching between headphones, speakers, or different microphones. To switch devices, connect to a computer and go to Remote > Audio > Receive Audio and select the host’s audio device.

Networking & Security:

• The improved networking stack includes better bandwidth estimation, forward error correction, and faster recovery from transient network issues.
• This results in fewer connection disruptions, smoother performance on unstable networks, and reduced lag across different network conditions.

Web-Based Remote Desktop Client:

• Connect directly from any web browser without installing a native client. This means you can connect from a phone, TV, VR headsets like the Meta Quest or Apple Vision Pro. Any device with a web browser works! The client is optimized for both desktop and mobile browsers.
• The Android mobile experience was a key focus in development. We optimized usability with features like multiple gestures and transparent overlaid keypads.
• To make collaboration and remote support easier, you can now start screen-sharing sessions directly from a web browser without additional downloads.
• We’re constantly improving this experience!
• Best of all—it’s free! Try it now at https://jumpdesktop.com. Click Sign In, then go to My Computers to get started.

Organize your Computers list with our new tagging feature in the Teams Dashboard. Quickly add tags using the "+" button or apply them in bulk to keep everything tidy. Tag by department, function, or location to make your computers easier to find and manage. When it's time to update, renaming tags is straightforward, and you can group computers by tag in the Tags View. This feature helps you stay on top of your workflow, whether you manage a handful of devices or an entire fleet.

Read more about the tagging feature here.

We're excited to share the latest updates to Jump Desktop In-Browser client, packed with features that make remote sessions even more seamless! To access the In-Browser connections visit https://jumpdesktop.com, sign in and click My Computers.

Enhanced Gesture Support for Mobile: We’ve introduced an array of optimized gestures for mobile users, including Click, Double Click, Right Click, Left Mouse Drag, Scroll Wheel, Zoom, Show/Hide Keyboard, Right Click Drag, Middle Mouse Click, and Middle Mouse Drag. These gestures are fine-tuned for a smoother, more intuitive experience across devices.

Better Panning and Scrolling: Whether you’re in portrait, landscape, or zoomed-in view, panning and scrolling have been fine-tuned to be smoother across all screen orientations. This makes managing different display modes seamless, giving you full control over your workspace no matter how you view it..

Quick Access to Shortcut Keys: We’ve added new shortcuts across both desktop and mobile browser versions to boost productivity. Essential keys like Ctrl, Pg Up, Pg Dn, Print Screen, Ctrl+Alt+Del, Cmd, Option, and Insert are now at your fingertips. Desktop users can find these keys in an organized column view, making it easy to navigate and use them when connected to remote systems. 

Mobile users can also take advantage of additional keys such as arrow keys, F function keys (F1-F12), and a variety of other shortcuts, accessible through a scrollable toolbar at the bottom of the screen.

Additionally, we’ve tailored the experience when connecting between different operating systems. For example, when connecting from a Mac to a remote Windows machine, you’ll have access to Windows-specific keys and functions to make navigation smoother. Similarly, when connecting from Windows to a remote Mac, the setup adapts to provide Mac-specific shortcuts for a familiar, efficient workflow.

Enhanced External Keyboard Experience on Mobile: External keyboard functionality has been further optimized for mobile devices. Connect your hardware keyboard to enjoy reliable, desktop-like typing with improved compatibility

Live Performance Stats: Jump Desktop for Browser can now show real-time connection statistics for connections. Connection stats include the average ping time to the machine, packet loss and the type of connection Jump has established to the machine. Stats displayed in red may indicate potential issues impacting your connection. Live Performance Stats are useful when diagnosing performance problems.Live Performance Stats can be turned on using the Stats toggle in the connection settings drawer. After turning this on, a draggable overlay will appear on all connection windows. 

To access the In-Browser connections visit https://jumpdesktop.com, sign in and click My Computers. 

As always, we’re excited to hear your feedback!

We’re excited to announce that Fluid 2.0 RC1 (Release Candidate 1) is now available on beta channels.

Here's what's new in RC1 since Beta 4:

• Fixed microphone redirection not working correctly.
• Resolved a memory leak in Jump Desktop Connect with Fluid 2.0 connections.
• Fluid 2.0 encoder has been tuned to use up to 50% less bandwidth than Fluid 2.0 Beta 4.
• Plus, lots of other bug fixes.

Also, here's what's new in Fluid 2.0. Check the previous announcements for full details on Beta 1 and Beta 2:

• Superior Compression & Improved Color Fidelity: 50% better visuals with reduced bandwidth.
• Studio-quality color accuracy, crisper text and richer visuals, with 4:4:4 mode support for everyone and 10-bit color for Teams Enterprise customers.
• Networking Enhancements: Faster recovery from bandwidth drops and improved scalability. AES 256 encryption.
• Surround Sound: 5.1 and 7.1 surround sound support for Teams Enterprise users. 
• Dynamic Audio Input Switching: Seamless switching between audio sources during sessions.
• Web-Based Remote Desktop: Connect from any browser without needing a native client (yes, it supports Android!).
• Full backwards compatibility with older versions of Jump Desktop and Jump Desktop Connect.

How do I download updates?

Enable Beta updates for Jump Desktop Connect / Mac / Windows and check for updates.

To start using Fluid 2.0 you will need to have Jump Desktop 9.x locally and Jump Desktop Connect 7.x on the host machine. RC1 is now rolling out to the Jump Desktop Mac and Windows Beta channel and Jump Desktop for Windows Beta channels. Jump Desktop Connect updates will follow before the end of the week to beta channels.

Fluid 2.0 Beta 3 is a bug fix release only. 

In Beta 3 we've fixed many bugs reported over the last couple of weeks. Fluid 2.0 is packed with features! To learn about the new features please read the Beta 1 and Beta 2 release notes.

How to download Fluid 2.0 Beta 3:

Enable Beta updates for Jump Desktop Connect / Mac / Windows and check for updates.

We’re excited to roll out Fluid 2.0 Beta 2, a major update that takes remote desktop to the next level with 4:4:4 chroma subsampling and 10-bit color support. This release is all about delivering incredible color accuracy and detail, giving you a truly crisp, studio-quality experience right on your remote desktop.

What 4:4:4 Color Means for You

Traditionally, remote desktop apps have relied on 4:2:0 chroma sub-sampling to cut down on bandwidth. While that’s efficient, it also means sacrificing some detail, particularly in areas with sharp edges or fine text. 

With 4:4:4 color support in Fluid 2.0 Beta 2, that’s no longer an issue. Every pixel now carries full color information.Artistic applications display with stunning precision, and even text and UI elements look sharper and more defined. Whether you’re working on detailed design projects or just want your desktop to look as good as it would in person, this is a big upgrade. This improvement isn’t just for creatives—productivity apps like word processors and spreadsheets also benefit, with text appearing noticeably crisper and easier to read.

4:4:4 on the left, 4:2:0 on the right (click the image to see the difference)

Moving from Millions to over a Billion Colors

Most displays use 8-bit color, which gives you 16.7 million colors to work with. That sounds like a lot until you need subtle color transitions or want to eliminate banding in gradients.

With Fluid 2.0 Beta 2, we’re stepping up to 10-bit color, which expands the color palette to over a billion colors. This leap ensures that even the most nuanced shades are rendered with incredible precision. Whether you’re in video production, graphic design, or any field that demands top-notch visual quality, this is the level of color depth you need to get your work done right.

Top image is original, the bottom image is the image with color banding.

Why 4:4:4 and 10-Bit Color Together Are a Game-Changer

Pairing full-color resolution (4:4:4) with a billion-color palette (10-bit per channel) in Fluid 2.0 Beta 2 gives you the ultimate high-fidelity remote desktop experience. This combination ensures that every pixel is vibrant and accurate, capturing even the smallest details and subtlest color variations. For anyone working with high-end visuals, whether it’s video editing, graphic design, or just enjoying a more polished remote desktop, this update is a must-have.

Flexibility at Your Fingertips

One of the coolest features of Fluid 2.0 Beta 2 is the ability to switch between all color modes on the fly while connected. Whether you need the high efficiency of 4:2:0 for certain tasks or want to take full advantage of 4:4:4 with 10-bit color, you can do it all without disconnecting: To switch colors while connected to a machine click Remote -> Color.

Important Notes:

1. High color quality (4:4:4 at 8-bit) is available for everyone!
2. Pro (4:2:0 10-bit) and Ultra (4:4:4 10-bit) modes are currently available for Jump Desktop for Teams Enterprise customers.
3. At the moment, 10-bit color support is limited to connections TO Mac hosts. For Windows hosts, we’re shipping 4:4:4 in the beta today but we're working hard to enable 10bit color - stay tuned!

How to Get Started:

Enable Beta updates for Jump Desktop Connect / Mac / Windows and check for updates.

Introducing Fluid 2.0!

We are excited to announce the release of Fluid 2.0 Beta 1. This update represents a significant leap forward from Fluid 1.0 with a major rewrite of the internal architecture.

Here’s what’s new:

• Fluid 2.0
• Networking Enhancements
• Surround Sound
• Dynamic Audio Input Switching
• Web-Base High Performance Remote Desktop and Screen Sharing
• How to start testing Fluid 2.0 Beta 

Fluid 2.0

Experience improved performance with Fluid 2.0, designed to support more colors and deliver faster speeds on modern hardware such as Apple Silicon and contemporary PCs.

1. Superior Color Fidelity: Fluid 2.0 offers up to 50% better color fidelity than Fluid 1.0. This means richer and more vibrant visuals, making your remote sessions look better than ever.
2. Enhanced Visual Clarity: You'll enjoy sharper, clearer images and videos without any increase in data usage. Fluid 2.0 provides up to 50% more visual clarity using the same bandwidth as Fluid 1.0. 
3. Support for 4:4:4 and 10bit color: Delivers incredible color accuracy and detail, giving you a truly crisp, studio-quality experience right on your remote desktop.
4. Advanced Compression: Optimized for both productivity applications and full-motion video, Fluid 2.0 delivers smoother and more detailed visuals. This ensures a better experience whether you're working on documents or streaming videos.
5. Support for Newer Codecs: Fluid 2.0 supports newer codecs with the ability to move to full hardware-based encoding and decoding. We will announce new features for this soon.
6. Backwards Compatibility: The clients and Connect apps are fully backwards compatible with older versions of the client or Jump Desktop Connect, ensuring a seamless upgrade without any worries.

Fluid 2.0 is enabled by default when connecting to Jump Desktop Connect 7.x or later. However, you can switch back to Fluid 1.0 via the menu option (Remote -> Codec).

Read more about 4:4:4 and 10bit color support here.

Networking Enhancements

Our revamped networking stack makes Jump more resilient to networking errors. It adapts to and recovers much quicker from bandwidth problems, and scales up faster to higher bandwidth connections.

Surround Sound

Teams Enterprise customers can now enjoy built-in support for 5.1 and 7.1 surround sound. The new Mac audio driver can handle up to 8 channels of audio. On Windows, it will automatically stream up to 8 channels if the host machine is set to use 8 channels. Clients will intelligently down-mix or up-mix as needed, making it perfect for tasks like video editing, gaming, and immersive audio experiences. A new Fluid performance stat called AudioChannels shows the maximum number of channels being streamed from the remote machine.

Dynamic Desktop Audio Input Switching

Switch desktop audio inputs at run-time. This allows you to change your audio setup without interrupting your session, providing flexibility and convenience.

Web-Based High-Performance Remote Desktop and Screen Sharing

1. Fluid 2.0 now supports connecting to machines directly from any web browser! You don't need to download a native client anymore. Experience zero friction, high performance remote desktop and screen sharing straight from your web browser. Simply log into your account at https://app.jumpdesktop.com, click My Computers and then click the computer to connect. Any computers running Jump Desktop Connect 7.0, and computers that you have access to will be listed there. Simply click to connect!

2. When Jump Desktop Connect 7.x is installed on the host machine, screen sharing links, users will see an option to connect via a native app or directly from their web browser:

3. Teams users will see Connect buttons with drop-downs where they can select the native app or web browser experience.

Tips: For best performance use Chrome or Edge. Don't worry, we will be optimizing for Safari and Firefox performance as we progress in the beta.

Downloads

These new features require Jump Desktop Connect 7.0 and new versions of Jump Desktop for Windows, iOS and Mac. At the moment these releases need to be downloaded manually. Over the coming weeks, we will be rolling this out to the beta channel. 

Enable Beta updates for Jump Desktop Connect / Mac / Windows and check for updates.

This release addresses the following issues:

- Fixed: Users cannot log in if their local account requires a password reset.
- Fixed: On Windows, there are now virtual monitor fixes for headless machines with NVIDIA graphics cards.
- Fixed: On Mac, Adobe Premiere timeline movements are now smooth.
- New: Introduced a new Password-less Login feature for Jump Desktop for Teams users. This feature is always disabled by default on all existing and new installations. To enable this feature, open up Connect Settings and edit the Password-less login feature.
- New: Added support for disabling Privacy Mode and Audio Streaming via Connect Settings.
- Stability improvements.

Group billing streamlines finances by enabling different teams in an organization to use one billing account. It consolidates all expenses into a single invoice, removes duplicate charges for users in multiple teams, and eliminates the need for separate team billing, making the process simpler and more cost-effective.

Learn more here

Exciting updates have arrived for the Jump Desktop for Teams dashboard, enhancing your administrative and team management experience!

• Simpler Team Onboarding with SSO without Team invites: Add SSO users directly to your team, bypassing the need for invitations.
• Smoother user onboarding and logins with Domain Verification: Simplify the user onboarding process using domain verification.
• User Management with SCIM v2: Utilize SCIM v2 for advanced user management capabilities.
• New dashboard features geared for Administrators: Explore a range of new features designed to empower administrators.
• Watermarking in Jump Desktop for Teams: Enhance security and branding with watermarking capabilities in Jump Desktop for Teams.

Dive into each feature by following the links provided.