Jump Desktop Connect 6.10.23 Beta

This release addresses the following issues:

- Fixed: Users cannot log in if their local account requires a password reset.
- Fixed: On Windows, there are now virtual monitor fixes for headless machines with NVIDIA graphics cards.
- Fixed: On Mac, Adobe Premiere timeline movements are now smooth.
- New: Introduced a new Password-less Login feature for Jump Desktop for Teams users. This feature is always disabled by default on all existing and new installations. To enable this feature, open up Connect Settings and edit the Password-less login feature.
- New: Added support for disabling Privacy Mode and Audio Streaming via Connect Settings.
- Stability improvements.

To update to version 6.10.23 Beta, please download the beta from the links below:

For Windows: https://jumpdesktop.com/downloads/connect/JumpDesktopConnect-6.10.23.0.exe
For Mac: https://jumpdesktop.com/downloads/connect/JumpDesktopConnect-6.10.23.dmg



Privacy Mode for Fluid


Privacy Mode for Fluid blanks out the host machine's physical displays and blocks inputs from physical keyboard and mice attached to the machine. Privacy mode will also automatically lock computer after a user's remote session ends. This is perfect for when you need to remotely work on sensitive documents and media. Great for shared environments and hybrid work. 

To enable privacy mode connect to your machine and click Remote -> Privacy Mode.

Teams users can also enforce Privacy Mode via Connect Settings:

Privacy Mode is currently available when connecting from a Mac to a Windows or Mac machine.

Jump Desktop for iOS 9.7.8

We’re excited to announce that Jump Desktop for iOS 9.7.8 is now available! This new version includes optimizations for iOS and iPadOS 16, Retina support for Fluid connections and bug fixes.

Jump Desktop for iOS is available now from the App Store.

Jump Desktop for iOS 9.6.8

Jump Desktop for iOS 9.6.8 has the following changes:

  • We've reverted back to the old Jump Desktop icon. Thank you everyone for the feedback! We're going back to the drawing board.
  • In the last update we added the ability to lock the physical mouse cursor. In this update we've added support for customizing pointer acceleration and speed when the mouse cursor is locked. Adjust these settings in: Settings -> Mouse & Gestures -> Physical Mouse.
  • Physical keyboard fixes
  • Stability

In iOS 9.6.7 we added iOS 15 and iPadOS 15 compatibility. Also:

  • We've updated to the new Jump Desktop icon. Let us know if you like it.
  • We've added a new gaming gesture profile for Fluid! You can now control 3D first person games and 3D graphics applications by switching gesture profiles: Connect to a machine using Fluid and then tap the three dots at the top -> Settings icon -> Gesture Profiles -> Trackpad (Gaming) profile. This works with a physical mouse too!
  • New Mouse Pointer Lock for iPadOS 14+ when using a physical mouse: This new feature makes it easier to use a physical mouse. It lets you lock the mouse pointer so that it always remains inside the remote screen. This way you don't have to worry about accidentally invoking the home screen bar or clicking on iPad's native UI buttons. To start using this feature open up Jump Desktop -> Settings -> Mouse and Gestures -> Lock Mouse Pointer -> ON. Quickly toggle this feature from the physical keyboard using the following shortcut: Cmd + Shift + P.
  • Up to 2X Performance improvements for Fluid on newer iOS devices.
  • Lots of bug fixes and stability work.


Jump Audio Drivers for Mac

Jump Desktop Connect 6.5.x now ships it's very own high quality, low latency audio drivers for Mac. Third party drivers are no longer needed to stream audio from a Mac (though we will still support third party audio drivers).

The drivers are automatically installed when you install Jump Desktop Connect 6.5.x or later. Once installed you will see a new audio device called Jump Desktop Audio. Any audio sent to this device will be streamed to the Jump Desktop client.

The new audio drivers are compatible with macOS 10.10+ on Intel and Apple Silicon.

How to install Jump Desktop Betas

How to access Jump Desktop for Teams Beta

Visit: https://beta-app.jumpdesktop.com

How to get Jump Desktop for Mac Beta 

Open up Jump Desktop and click Jump Desktop -> Preferences -> General -> Check For Beta Updates and then click Jump Desktop -> Check For Updates.

If you don't see the Check for Beta Updates, you'll need to download the web version of Jump Desktop for Mac from here: http://jumpdesktop.com/downloads/JumpDesktopMac.zip

How to get Jump Desktop for Windows Beta

Open open up Jump Desktop for Windows -> File -> Settings -> Updates -> Check the checkbox Beta Updates and click Check for updates.

How to get Jump Desktop for iOS Beta

Send us an email: support@jumpdesktop.com and let us know you want to be included in the Testflight iOS Public Betas.

How to get Jump Desktop Connect Beta

Most of the beta features require new Jump Desktop Connect apps on the host machines. To update to the beta, open up Jump Desktop Connect and then click Settings -> Updates -> Beta updates. Then click Check for updates.

VPN only connections for Fluid

Jump Desktop Connect has a built-in technology that tries its best to create an end to end encrypted connection between machines, even if there is no direct path between the two hosts using indirect networking routes and relays. This feature frees up users from manually opening ports and configuring network settings. However, this also creates problems in locked-down environments where administrators need to control when a user is allowed to connect.

You can now configure Jump Desktop Connect to allow connections only when there is a direct networking path between the devices.

In this mode, Jump will never fallback on relay servers or take indirect networking routes. So for example, if a user tries to connect without VPN enabled from another network, the connection attempt fails because Jump will not be able to find a direct route between the user and the target machine.

Note: In this mode, Administrators must make sure that their firewall rules allow the VPN IP address pool to communicate over UDP with the host machines. Connections will fail otherwise.

How to configure Direct Connection Mode

  1. You'll need to make sure you're using the Lock down settings feature with your computer.
  2. In your Connect Configuration, make sure Direct Connections Only is checked
  3. Save your settings.
  4. To test and see if these settings are working, try connecting to the machine from an outside network or a from a mobile network.

Lockdown Settings

Lock down settings let you enforce settings for the Jump Desktop Connect app from your team's web dashboard. Once settings are assigned to a machine, it can not be changed from the Jump Desktop Connect app running on the host machines.

You can apply settings to individual machines on your team or to entire access groups. 

Requirements 

  • Currently only available for Teams Enterprise billing plan.

How to get started with Lockdown settings.

  1. Visit https://app.jumpdesktop.com and sign into your team's dashboard.
  2. Click the Connect Settings icon.
  3. Click New Configuration and give it a name and then click Save.
  4. Next assign it to the machines you want the settings to be enforced on (you can change the settings or the assignment later).

You'll notice that the Configuration window lists quite a few configuration options that are not available inside the Jump Desktop Connect app - such as the ability to turn off screen sharing, adding remote access users, configuring fluid ports. Here's a screenshot of what you can configure:



Once settings are applied to machines, the Jump Desktop Connect app on the machines will display a message in the Settings window: Settings are managed by your team's administrator.


Cloudless Fluid Connections

Jump Desktop Connect and Jump Desktop for Mac now support completely cloudless Fluid connections. This means that you can now use Fluid without any cloud dependencies. This is useful for environments that require super-high security or otherwise don't have access to the internet.

Limitations of Cloudless Fluid Connections

  • Important Security note: Team Access Control restrictions do not apply to manual connections. You are responsible for all firewall and security surrounding the connection. The connection to the machine will be allowed access as long as they can connect to the machine's IP address and they know a local user name and password. The connection will be encrypted end-to-end.
  • Only available on Teams Enterprise plans.

How to Enable Cloudless Fluid On The Remote Computer

There are two ways to enable Cloudless Fluid Connections - you can use either way:

1. In your Team's dashboard use the Lock down settings feature. Specifically you'll need to turn on the Manual Fluid Connections option:

2. Alternative way if the computer does not have any access to the cloud: Open up Jump Desktop Connect on the remote computer and then click the Settings icon -> Advanced -> CHECK Fluid -> CHECK Manual Fluid Connections.


How to Connect to Computers With Cloudless Fluid Enabled

You can connect to cloudless fluid using Jump Desktop for Mac by creating a new Manual connection: 

  1. Open up Jump Desktop for Mac or Windows
  2. Make sure you are signed in your Teams Enterprise account. This will unlock the Cloudless Fluid feature.
  3. Click File -> Add New.
  4. You should now see a new Fluid option in the Type area. Click Fluid and enter the machine's IP address to connect.