Jump Desktop for Teams: Group Billing

Group billing streamlines finances by enabling different teams in an organization to use one billing account. It consolidates all expenses into a single invoice, removes duplicate charges for users in multiple teams, and eliminates the need for separate team billing, making the process simpler and more cost-effective.

Learn more here

Jump Desktop for iOS 9.7.8

We’re excited to announce that Jump Desktop for iOS 9.7.8 is now available! This new version includes optimizations for iOS and iPadOS 16, Retina support for Fluid connections and bug fixes.

Jump Desktop for iOS is available now from the App Store.

Jump Desktop for iOS 9.6.8

Jump Desktop for iOS 9.6.8 has the following changes:

  • We've reverted back to the old Jump Desktop icon. Thank you everyone for the feedback! We're going back to the drawing board.
  • In the last update we added the ability to lock the physical mouse cursor. In this update we've added support for customizing pointer acceleration and speed when the mouse cursor is locked. Adjust these settings in: Settings -> Mouse & Gestures -> Physical Mouse.
  • Physical keyboard fixes
  • Stability

In iOS 9.6.7 we added iOS 15 and iPadOS 15 compatibility. Also:

  • We've updated to the new Jump Desktop icon. Let us know if you like it.
  • We've added a new gaming gesture profile for Fluid! You can now control 3D first person games and 3D graphics applications by switching gesture profiles: Connect to a machine using Fluid and then tap the three dots at the top -> Settings icon -> Gesture Profiles -> Trackpad (Gaming) profile. This works with a physical mouse too!
  • New Mouse Pointer Lock for iPadOS 14+ when using a physical mouse: This new feature makes it easier to use a physical mouse. It lets you lock the mouse pointer so that it always remains inside the remote screen. This way you don't have to worry about accidentally invoking the home screen bar or clicking on iPad's native UI buttons. To start using this feature open up Jump Desktop -> Settings -> Mouse and Gestures -> Lock Mouse Pointer -> ON. Quickly toggle this feature from the physical keyboard using the following shortcut: Cmd + Shift + P.
  • Up to 2X Performance improvements for Fluid on newer iOS devices.
  • Lots of bug fixes and stability work.


On Premise Relay Server

Starting with Jump Desktop Connect 6.7.42 you can run on-premise, high availability relay servers. Relay servers allow you to control how Jump Desktop traffic is routed through your infrastructure and isolate traffic to a specific host. All traffic is run through a specific set of UDP ports so you can control exactally what goes in and out and apply proper QoS if needed. You can use on-premise relay servers for better performance and increased security.

To get started, see the On-Premise Relay documentation.



Disconnect Connections From The Dashboard

Some time back we added the ability for Teams Enterprise customers to see in real time, all active connections to their team's computers from the dashboard. Today, we've added the ability that lets admins force disconnect a connection straight from the team dashboard. To force disconnect a connection, drill down to the active connection and then click the red X icon to disconnect the user. This will force disconnect the user's active session.

Filter and search computers and users

Filter and search computers

You can now quickly search and filter through computers and users on your team's dashboard. See which computers are currently online, offline or currently being used. In your team's dashboard click Computers.

Filter and search users

You can also filter between users This is useful when you want to quickly see which computers are online, offline, which computers are currently being used. In your team's dashboard click Users.

Save on Team Licenses by Disabling Remote Access for Users

You can now save on Jump Desktop for Team licenses by temporarily disabling remote access for users and administrators on a team. This is useful when a Team member goes on vacation, a production goes on hiatus or if you have an administrator on the team who does not need to connect to computers. When a user's remote access is disabled, they will no longer be able to connect to computers on the team and we'll stop billing for that user. Since Jump Desktop for Teams billing is prorated, you will never pay extra. You can re-enable a user's remote access anytime.

Administrators who have their remote access disabled will still be able to administer the team. This way you can have multiple administrators on the team without having to pay extra.

To disable a user's remote access visit your team's dashboard -> Users -> the user -> three dots on the top right -> Disable Remote Access. Similarly to enable remote remote access Users -> the user -> three dots on the top right -> Enable Remote Access.

Show Previous EntriesShow Previous Entries