Jump Desktop 10 is a major upgrade focused on speed, responsiveness, collaboration, and improved administrative controls. It makes remote sessions feel closer to working on your computer locally, whether you’re gaming, editing, reviewing content, collaborating with teammates, providing remote support, or managing systems.

⚡Blazing Fast Video

Jump Desktop 10 introduces a new hardware-accelerated video pipeline that improves responsiveness, reduces CPU usage, eliminates frame tearing and enables higher frame rates with better frame pacing.

Jump uses hardware video encoding on supported GPUs. This includes Intel and Apple Silicon Macs, and NVIDIA or AMD GPUs on Windows. Support for Intel encoders on Windows is coming soon.

To enable it, connect to your machine running Jump Desktop version 10 or later and open Remote → Codec. If the client and host supports it, a Hardware section will appear. 

Jump can now run at much higher frame rates on capable systems (up to 500fps), with better frame pacing and less tearing. To tune the frame rate, open Remote → Framerate and choose a frame rate. Most users should leave this set to Auto, which automatically matches your local and remote displays.

Virtual displays now automatically match the refresh rate of your local monitor. If you connect using a 120 Hz, 240 Hz, 360 Hz, or even 480 Hz display, Jump will automatically match your display’s refresh rate to deliver the full performance of your hardware.

Hardware Codec Notes

Hardware encoders and decoders have limitations that vary by hardware and platform. Some combinations may not support certain resolutions or color formats. We will document these differences in more detail as the beta progresses.

If Jump detects a problem with the hardware encoder or decoder, it will automatically fall back to Fluid 2.0, which works on all platforms.

You can verify whether hardware encoding is active by enabling Fluid Connection Stats, which are available on all platforms.

🎛️ USB Redirection for Creative Control Surfaces

Jump now lets you use USB devices on the remote machine, including Stream Decks, Tangent panels, and other professional control surfaces (USB HID devices). This is especially useful for creatives working remotely in video editing, color grading, image retouching, audio mixing, and other workflows that rely on dedicated hardware controls.

To use a device, connect to your machine, open Remote → Devices, and select the device you want to redirect.

Note

If a device does not appear, it may not be a supported USB HID device or it may be disabled by Team policy. Your admin can enable HID device redirection in the web dashboard under:

Dashboard → Teams → [Your Team] → Connect Settings → USB Settings

Need support for a specific device? Email support@jumpdesktop.com. We’re actively expanding device support and would love to hear which hardware you rely on.

🎮 Use Controllers To Play Games

Jump Desktop 10 adds support for game controllers. With improved frame pacing, higher frame rates, and hardware-accelerated video, you can now play even the most demanding games remotely at full fidelity using your local controller.

To use it, connect to your machine, open Remote → Devices, and select your controller.

If a game or app captures the mouse, enable Remote → Lock Mouse Cursor for better control.

Game controller support also helps when working in apps that rely on precise analog input, including 3D tools, camera controls, and other highly interactive software.

🖊️ Input Trails for Mouse and Stylus

Input Trails draw a visual trail behind the mouse pointer or stylus, making movement easier to follow. This can reduce the perception of latency on slower connections and make remote pen, mouse, and presentation work feel more natural.

Enable it from:

Jump Desktop → Settings → Input Trails
or
File → Settings → Input Trails

Supported on macOS and Windows.

Connect and Host Improvements

View Only Mode lets screen sharing sessions start in a watch-only state where the viewer cannot click or type. If you want to allow interaction, click the mouse icon in the HUD.

Cloudless Fluid connections now include host certificate verification. On the first connection, Jump asks users to verify the host certificate and provides a View Fingerprint option for manual validation.

Windows now includes a virtual audio driver for audio redirection on systems without a physical sound device, such as virtual machines. Windows also includes a virtual mouse driver for headless systems and setups without a physical mouse attached, allowing the cursor to change shape correctly.

Windows HDR content is now tone-mapped correctly for remote viewing.

HiDPI scaling on Windows is more reliable.

Stereo audio playback for 2-channel sessions has been fixed when using an 8 channel audio driver on the host.

Teams Policy Controls

The following settings are available for Teams users and are configured from the web dashboard:

Fixed Virtual Displays allow admins to preconfigure which virtual displays appear when users connect. This is useful for headless workstations, remote editors, and multi-monitor setups that need to stay consistent.

Persistent Virtual Displays allow virtual displays to survive reconnects so users return to the same workspace. If someone returns to the physical machine, using the local keyboard or mouse automatically disables the persistent display.

Sleep Override allows admins to keep machines available for remote access when they need to stay awake.

Max Session Duration allows admins to enforce session length limits.

Local Authentication Restrictions allow admins to control which local users and groups can authenticate on the host.

Admins configure these policies under:

Dashboard → Teams → [Your Team] → Tasks -> Connect Settings .

Edit your Connect Settings and make sure you check the box Beta on the top right to see beta configuration features.

These settings are pushed from Team Connect Settings to assigned computers and groups.

macOS Viewer

Hardware-accelerated codecs reduce latency and CPU usage, improving responsiveness

Sleep and wake handling is much smarter, reducing failed reconnect attempts during dark wake and improving reconnect behavior after wake.

Multi-monitor layout improvements make display arrangements more stable across reboots.

A new Disable VSync option has been added on macOS for users who want the lowest possible video latency, even if it may introduce tearing.

Windows Viewer

Hardware-accelerated codecs reduce latency and CPU usage. Jump Desktop for Windows supports Intel, AMD and NVIDIA hardware decoders.

A new native DirectX zero-copy renderer improves performance and removes extra copying in the video pipeline.

Remote → Lock Mouse Cursor improves control in games and apps that capture the mouse.

Scrolling is much better in apps like Blender and Cinema 4D.

Scaling and rendering behavior are more reliable on HiDPI and mixed-DPI setups.

Together, these changes make Windows a much better client for fast-motion work, interactive creative apps, and gaming.

iPhone and iPad

On iPadOS 26 and later, Jump now uses the unified system menu bar for remote session controls. The old in-session top toolbar is still available and can be completely hidden if you want. Session actions have been reorganized so common controls are easier to find in the new menu structure.

Fluid 2.0 and hardware codes are now available on iOS. Codec controls are now available directly inside remote sessions, including Software and Hardware options where supported. Hardware codec selection requires Jump Desktop Connect 10.x. Frame rate and bandwidth controls have also been added to the in-session controls. Fluid Connect Stats are now available on iOS. 

A new Connection & Background settings section lets you configure how long sessions remain active when the app moves to the background. The default background runtime is now 10 minutes.

Scrolling with a physical mouse or trackpad has been improved and now supports pixel-precise scrolling for Fluid sessions.

Live previews in the computers list are now available again on iPad, and search behavior has been improved to feel more natural across both iPhone and iPad layouts.

Additional improvements include fixes for dialog and popover dismissal issues, improved mouse cursor rendering and updated localization.

How to Install the Beta

During the initial beta period, Jump Desktop 10 must be installed manually using the links below. Once installed, it will automatically update through its own 10.x beta channel. The 9.x beta channel will not upgrade to 10.x automatically during the beta period. Once Jump Desktop 10 becomes stable, existing 9.x installations will automatically upgrade to 10.x.

Download the beta builds below:

Connect (Host)

Windows:
https://jumpdesktop.com/downloads/connect/JumpDesktopConnect-10.7.29.exe

Mac:
https://jumpdesktop.com/downloads/connect/JumpDesktopConnect-10.7.29.dmg

Viewer

Windows:
https://jumpdesktop.com/downloads/viewer/JumpDesktop-10.7.29.exe

Mac:
https://jumpdesktop.com/downloads/viewer/JumpDesktopMac-10.7.29.zip

iOS:

Contact support@jumpdesktop.com to request access to the TestFlight beta.

Feedback

Please send any feedback, bug reports, or issues you encounter to support@jumpdesktop.com. We want to hear what you're running into so we can improve the release before it becomes stable.

Dashboard

• Improved “My Computers” grouped view
  See the machines you have access to more clearly with better grouping, team names, and tags, making it easier to find the right computer at a glance.
• Custom fields in the Users list
  Custom fields are now available in the Teams → Users view, just like they are for computers, giving admins more flexibility when organizing and managing users. (Learn more)

Admin & Management

• User email updates now supported
  User email address changes made in your SSO provider are now automatically synced to Jump Desktop, keeping accounts up to date without manual intervention. (Available for teams with both SCIM and verified domains enabled)
• SSO Team Admins can delete user accounts
  Navigate to the Dashboard --> Team --> Add Users. Select the User and confirm Deletion (Delete option available in the 3 dots menu). This provides a safer offboarding flow with a confirmation step designed to prevent accidental deletions. Deleted users are removed immediately and the action is recorded in team activity logs.
  Note: SSO should be enabled for the team and only the SSO owner will be able to delete user accounts

Web Browser Client Connections

• Improvement to trackpad gestures on mobile browsers
  Improved responsiveness and usability when navigating remote sessions using trackpads on mobile web browsers.
• Better display performance on mobile browsers

7.1.52 has the following fixes since 7.1.48:

• Fixed: screen artifacts that could appear when typing text or in other cases with Fluid 2.0
• Fixed: privacy mode not covering the entire screen in certain cases
• Fixed: audio issues on computers with no audio devices
• Fixed: audio not working on Windows N editions
• Fixed: display issues on Windows 11 24H2

We’ve rolled out updates to improve browser connections and team management faster and more organized.

Web-Based Remote Desktop Client

• Improved browser performance
  Browser connections are now more responsive and consistent, delivering effortless interaction and faster updates so remote work feels natural even on limited bandwidth.
• Virtual monitor support
  You can now create a virtual display in the browser. This means you’re no longer limited by the physical hardware of the remote computer — for example, you can run a 4K session even if the remote machine doesn’t have a 4K monitor connected.
• Clipboard support
  Clipboard support is available in browser connections — and it’s optimized for speed and reliability so you can copy & paste between local and remote apps seamlessly.
• Framerate & bandwidth controls
  You can now choose from preset framerate and bandwidth options when using Jump Desktop in the browser, giving more flexibility to match performance to your network and workload.

Dashboard Enhancements

• Bulk actions & right-click menus (Team Computers / Team Users / Team Access Groups)
  Select multiple rows or right-click to add/remove users and access groups, and change access in a streamlined tabbed dialog — making it much faster to manage teams and update permissions at scale.
• Custom fields & tags (Learn More)
  Add custom columns in the Team Computers table to track details that matter to your team (e.g., asset ID, location, owner). Tags are now visible in both Team Computers and Team Users lists, making it easier to organize and filter resources.

• Tabbed views for access management
  Adding or removing access in Team Computers, Team Users, or Team Access Groups now uses a cleaner tabbed interface, making permission changes easier to follow.

• My Computers page (web client)
  The My Computers page now shows all machines you have access to with team names and tags at a glance — and you can connect instantly from your browser with a single click.

Security Updates

• SCIM user reactivation (improved)
  For SCIM-managed teams: when a user is removed in your SSO provider, their Jump Desktop account is disabled; if they’re re-added and your team has “Reactivate Users” enabled (Dashboard → Team → Security), their Jump Desktop account will automatically reactivate — keeping everything in sync with your identity provider.

• Attributed installer (optional) Learn More
  A new installer option gives admins more visibility on who added a machine to the team. When used, the installing user must sign in to their Jump Desktop account, and their identity is recorded in activity logs so admins can see exactly who added each machine. (Regular installers still work without signing in.)

Jump Desktop Mac 9.1.9 is a bug fix release. It addresses the following issues:

• Fixes an issue that could cause video stuttering when using your local microphone during remote sessions.
• Improved reliability of audio streaming and playback with automatic detection and recovery from audio freezes.
• Reduced connection latency for some VPN setups.
• Stability fixes

Jump Desktop for Mac 9.0.99 is a bug fix release that addresses problems with VNC and RDP connections.

Jump Desktop for Mac 9.0.93 addresses screen tearing and stuttering issues, particularly on Intel-based Macs.

We’re pleased to introduce a major update for Jump Desktop! After a year of extensive beta testing across four major releases, we’re rolling out powerful new features and enhancements designed to improve your remote desktop experience. 

Here’s what’s new:

Fluid 2.0: Next-Level Performance & Visuals

Superior Compression & Color Fidelity:

Fluid 2.0 improves compression and color fidelity, delivering sharper visuals while using less bandwidth, making remote work and high-performance applications smoother and more efficient.

• Provides up to 50% better visuals with significantly lower bandwidth use, allowing better performance and latency regardless of your connection.
• Introduces 4:4:4 chroma subsampling and 10-bit color support. This improves text and image clarity, making it ideal for users working with text, graphic design, or any task that requires sharp visuals.
• 4:4:4 color is available for everyone. 10-bit color is exclusive to Teams Enterprise customers, offering enhanced color depth with access to over a billion colors.
• Start using it now: To enable 4:4:4 color, connect to a computer and navigate to Remote > Color Quality > High. You’ll notice a difference immediately!

Surround Sound & Dynamic Audio:

• 5.1 and 7.1 surround sound is now supported for Teams Enterprise users, with up to 8-channel audio, creating a more immersive experience for media professionals and high-fidelity audio users. 
• Dynamic audio input switching lets users change audio sources without disconnecting—useful when switching between headphones, speakers, or different microphones. To switch devices, connect to a computer and go to Remote > Audio > Receive Audio and select the host’s audio device.

Networking & Security:

• The improved networking stack includes better bandwidth estimation, forward error correction, and faster recovery from transient network issues.
• This results in fewer connection disruptions, smoother performance on unstable networks, and reduced lag across different network conditions.

Web-Based Remote Desktop Client:

• Connect directly from any web browser without installing a native client. This means you can connect from a phone, TV, VR headsets like the Meta Quest or Apple Vision Pro. Any device with a web browser works! The client is optimized for both desktop and mobile browsers.
• The Android mobile experience was a key focus in development. We optimized usability with features like multiple gestures and transparent overlaid keypads.
• To make collaboration and remote support easier, you can now start screen-sharing sessions directly from a web browser without additional downloads.
• We’re constantly improving this experience!
• Best of all—it’s free! Try it now at https://jumpdesktop.com. Click Sign In, then go to My Computers to get started.

Organize your Computers list with our new tagging feature in the Teams Dashboard. Quickly add tags using the "+" button or apply them in bulk to keep everything tidy. Tag by department, function, or location to make your computers easier to find and manage. When it's time to update, renaming tags is straightforward, and you can group computers by tag in the Tags View. This feature helps you stay on top of your workflow, whether you manage a handful of devices or an entire fleet.

Read more about the tagging feature here.

We're excited to share the latest updates to Jump Desktop In-Browser client, packed with features that make remote sessions even more seamless! To access the In-Browser connections visit https://jumpdesktop.com, sign in and click My Computers.

Enhanced Gesture Support for Mobile: We’ve introduced an array of optimized gestures for mobile users, including Click, Double Click, Right Click, Left Mouse Drag, Scroll Wheel, Zoom, Show/Hide Keyboard, Right Click Drag, Middle Mouse Click, and Middle Mouse Drag. These gestures are fine-tuned for a smoother, more intuitive experience across devices.

Better Panning and Scrolling: Whether you’re in portrait, landscape, or zoomed-in view, panning and scrolling have been fine-tuned to be smoother across all screen orientations. This makes managing different display modes seamless, giving you full control over your workspace no matter how you view it..

Quick Access to Shortcut Keys: We’ve added new shortcuts across both desktop and mobile browser versions to boost productivity. Essential keys like Ctrl, Pg Up, Pg Dn, Print Screen, Ctrl+Alt+Del, Cmd, Option, and Insert are now at your fingertips. Desktop users can find these keys in an organized column view, making it easy to navigate and use them when connected to remote systems. 

Mobile users can also take advantage of additional keys such as arrow keys, F function keys (F1-F12), and a variety of other shortcuts, accessible through a scrollable toolbar at the bottom of the screen.

Additionally, we’ve tailored the experience when connecting between different operating systems. For example, when connecting from a Mac to a remote Windows machine, you’ll have access to Windows-specific keys and functions to make navigation smoother. Similarly, when connecting from Windows to a remote Mac, the setup adapts to provide Mac-specific shortcuts for a familiar, efficient workflow.

Enhanced External Keyboard Experience on Mobile: External keyboard functionality has been further optimized for mobile devices. Connect your hardware keyboard to enjoy reliable, desktop-like typing with improved compatibility

Live Performance Stats: Jump Desktop for Browser can now show real-time connection statistics for connections. Connection stats include the average ping time to the machine, packet loss and the type of connection Jump has established to the machine. Stats displayed in red may indicate potential issues impacting your connection. Live Performance Stats are useful when diagnosing performance problems.Live Performance Stats can be turned on using the Stats toggle in the connection settings drawer. After turning this on, a draggable overlay will appear on all connection windows. 

To access the In-Browser connections visit https://jumpdesktop.com, sign in and click My Computers. 

As always, we’re excited to hear your feedback!