This is a minor update for Jump Desktop for Mac. It addresses the following issues:
To update to the beta, open Jump Desktop, go to Settings, and ensure 'Beta updates' is checked. Then, click on Help -> Check for Updates. Please note: This process only works if you have downloaded Jump Desktop from our website.
Introducing SCIM Group Integration for Jump Desktop: Now manage your team's Access Groups directly through your SSO provider, streamlining user access to computers.
]]>Dive into each feature by following the links provided.
Learn more about the benefits of domain verification and setup.
]]>With these improvements, you can now effortlessly manage your data, making your workflow more efficient and insightful than ever before.
We're delighted to announce the official release of Jump Desktop for Windows 8.6.5. This version introduces a host of new features and improvements:
To update to the new version, open Jump Desktop for Windows and click Help -> Check for Updates.
Relevant Support Article: How to use Stylus Pen Pressure Support For Windows
Notable issues fixed:
We hope you enjoy these!
]]>Pixel perfect mouse scrolling for Fluid lets you scroll smoothly and accurately on any screen, even on high-resolution Retina displays.
]]>Higher quality audio streaming for Fluid. In this release we've doubled bandwidth allocated for audio for Teams Enterprise user. Higher quality audio is automatically enabled for Teams Enterprise users.
To enable privacy mode connect to your machine and click Remote -> Privacy Mode.
Teams users can also enforce Privacy Mode via Connect Settings:
Privacy Mode is currently available when connecting from a Mac to a Windows or Mac machine.
]]>Virtual Displays for Fluid lets you extend your remote session beyond the physical limits of your host's displays. You can now create up to 4 virtual displays during a remote session (see below for limitations).
Virtual displays support arbitrary resolutions and can match your local display layout perfectly. This is perfect for working with multiple monitors without having to worry about how many monitors are attached to the remote host. Virtual Monitors also support Retina mode for extra clarity!
To get started:
Connect to your machine, click Displays -> Virtual Monitor and select the number of virtual displays to use. Once virtual displays are engaged Jump will replace the host's physical monitors with virtual monitors. You can resize virtual monitors by simply resizing your local Jump Desktop windows.
Requirements:
Virtual Monitor support currently works when connecting from a Mac or Windows to a Windows 10 or macOS 10.14+ machine. A Teams Enterprise subscription is required to enable 2 or more virtual monitors.
Host Platform | Supported Virtual Monitors |
Apple Silicon Macs | up to 4 virtual monitors |
Windows 10 or later | up to 4 virtual monitors |
Intel macOS 10.15 or later | up to 3 virtual monitors |
Intel macOS 10.14 | 1 virtual monitor |
Jump Desktop for iOS is available now from the App Store.
]]>Please note: Retina mode requires up to 4x the number of pixels and will have a performance impact on connections. You can toggle this mode and or off any time.
]]>Jump Desktop now supports microphone redirection for Fluid connections. Not only can you stream audio from the machine you're connecting to, you can now also send high quality, low latency audio to the machine. At the moment this supported when connecting from a Mac to another Mac.
To get started with with microphone redirection:
In 8.8.27:
In 8.8.26:
In 8.8.23:
In 8.8.21:
Please note: Retina mode requires up to 4x the number of pixels an may have a performance impact on connections.
In iOS 9.6.7 we added iOS 15 and iPadOS 15 compatibility. Also:
Start building today. See the API documentation.
Of course, notes or annotations is completely accessible using Jump Desktop's Cloud API.
]]>To get started, see the On-Premise Relay documentation.
Jump does this by doing two colour conversions: It first converts colours to a neutral colour space on the host machine and then does one more conversion to map colours to your local monitor's colour space. The final result is colours looking like much better overall.
This feature requires Jump Desktop Connect 6.7.42 or later on the remote machine.
]]>Note for users who have downloaded Jump Desktop from the App Store: We have submitted the update to Apple and are awaiting approval.
]]>We're very happy to share the new Jump Desktop icon!
Beta users will already be familiar with this icon. Over the new few weeks, we'll be rolling the new icon out to all Jump Desktop products.
Each window can be placed any where locally and even maximized. Jump will remember your window placement for each connection.
To get started, connect to a machine with multiple displays and then click View -> Displays In Separate Windows.
Here's whats new in 8.4.22:
Jump Desktop for Windows 8.4.22 adds the following improvements:
To turn on live stats click Help -> Show Fluid Connection Stats. After turning this on, an overlay will appear on the bottom right hand corner of all connection windows.
Related Help Article: Live Fluid Connection Stats
]]>There are times when you want to override the maximum 20mbps default. For example, if you know you're on a slow connection, you can turn down the default to 5 or 10mbps.
How it works: When you lower maximum bandwidth, Jump will automatically lower image quality during complicated screen updates and automatically boost image quality to high when there is left over bandwidth available. This way you get the best of both worlds: lower bandwidth usage while maintaining high image quality. It works seamlessly and without user intervention. Try it out!
You can now set Maximum Bandwidth for each connection. Connect to the computer and then click Remote -> Maximum Bandwidth menu for Fluid connections and select a maximum.
Bandwidth above 20mbps is currently available for Teams Enterprise customers. Warning: Increasing bandwidth above 20mbps will put a strain on your network and may make things worse if your network isn't designed to handle it. Please speak to your administrator before increasing bandwidth above 20mbps.
You can now quickly search and filter through computers and users on your team's dashboard. See which computers are currently online, offline or currently being used. In your team's dashboard click Computers.
You can also filter between users This is useful when you want to quickly see which computers are online, offline, which computers are currently being used. In your team's dashboard click Users.
]]>Administrators who have their remote access disabled will still be able to administer the team. This way you can have multiple administrators on the team without having to pay extra.
To disable a user's remote access visit your team's dashboard -> Users -> the user -> three dots on the top right -> Disable Remote Access. Similarly to enable remote remote access Users -> the user -> three dots on the top right -> Enable Remote Access.
]]>We've worked super-hard on reducing audio latency for Fluid connections. It was already low, but we've managed to cut the latency in half of what it was before. This means you'll have better sync between audio and video while working remotely.
For customers subscribed to Teams Enterprise edition, the quality of audio streaming for Fluid will automatically be increased to a level where the quality of the audio stream is virtually indistinguishable from uncompressed audio. This means higher fidelity audio when connecting to remote machines.
]]>Great for when someone else is in the driving seat and you simply want to observe their actions.
To toggle Observe mode, connect to the remote computer and then click Remote -> Observe Only.
]]>
Unleash your creativity. Jump Desktop now supports sending pressure, tilt and rotation information from a stylus to the remote computer. No drivers are required.
Requires Teams Enterprise subscription and Jump Desktop Connect 6.5.x or later. This feature is available on Mac and Windows.
]]>Jump Desktop 8.7+ now has native M1 support.
Jump Desktop + M1 Chip + Metal = Blazing fast remote desktop.
]]>The drivers are automatically installed when you install Jump Desktop Connect 6.5.x or later. Once installed you will see a new audio device called Jump Desktop Audio. Any audio sent to this device will be streamed to the Jump Desktop client.
The new audio drivers are compatible with macOS 10.10+ on Intel and Apple Silicon.
]]>This feature is available for Teams Enterprise customers.
We have added helpful, but unobtrusive, indicators in the UI.
"Occupied" computers have a distinctive red icon in the icon mode, hovering over the icon shows the connected users' emails.
The list view has a column for "Connected Users".
You can also take advantage of the "Occupied" and "Unoccupied" filters from the filter bar.
"Current Active Connections" card shows the list of computers to which users are currently connected. A subtle badge, with a red background, displays the number of connected users.
In the list of team computers, you can identify the computers to which users are currently connected from the red badge.
Visit the active computer's page to view the currently connected users details like their IP addresses.
A helpful column in the list view to show connected users
"Occupied" computers have a distinctive red icon in the icon mode, hovering over the icon shows the connected users' emails
]]>Visit: https://beta-app.jumpdesktop.com
How to get Jump Desktop for Mac Beta
Open up Jump Desktop and click Jump Desktop -> Preferences -> General -> Check For Beta Updates and then click Jump Desktop -> Check For Updates.
If you don't see the Check for Beta Updates, you'll need to download the web version of Jump Desktop for Mac from here: http://jumpdesktop.com/downloads/JumpDesktopMac.zip
How to get Jump Desktop for Windows Beta
Open open up Jump Desktop for Windows -> File -> Settings -> Updates -> Check the checkbox Beta Updates and click Check for updates.
How to get Jump Desktop for iOS Beta
Send us an email: support@jumpdesktop.com and let us know you want to be included in the Testflight iOS Public Betas.
How to get Jump Desktop Connect Beta
Most of the beta features require new Jump Desktop Connect apps on the host machines. To update to the beta, open up Jump Desktop Connect and then click Settings -> Updates -> Beta updates. Then click Check for updates.
]]>To enforce sign in duration for your team visit your Team's dashboard and click Security -> in the Sign in Duration section click Set Duration.
This feature is available for Teams Enterprise.
]]>Note: In this mode, Administrators must make sure that their firewall rules allow the VPN IP address pool to communicate over UDP with the host machines. Connections will fail otherwise.
How to configure Direct Connection Mode
You can apply settings to individual machines on your team or to entire access groups.
Requirements
How to get started with Lockdown settings.
You'll notice that the Configuration window lists quite a few configuration options that are not available inside the Jump Desktop Connect app - such as the ability to turn off screen sharing, adding remote access users, configuring fluid ports. Here's a screenshot of what you can configure:
Once settings are applied to machines, the Jump Desktop Connect app on the machines will display a message in the Settings window: Settings are managed by your team's administrator.
The feature is enabled by default, however you can turn if off in: Jump Desktop -> Preferences -> Restore window positions.
]]>To change the frame rate for Fluid connections connect to a computer and click Remote -> Framerate and select a frame rate. Jump will automatically adjust the frame rate dynamically.
To enable mouse pointer locking, connect to the remote computer using Fluid and then click Remote -> Lock Mouse Cursor.
To unlock the cursor press and hold the ESC key on your keyboard.
Playing DOOM Eternal over Jump Desktop. Warning: Graphic Content.
]]>Limitations of Cloudless Fluid Connections
How to Enable Cloudless Fluid On The Remote Computer
There are two ways to enable Cloudless Fluid Connections - you can use either way:
1. In your Team's dashboard use the Lock down settings feature. Specifically you'll need to turn on the Manual Fluid Connections option:
2. Alternative way if the computer does not have any access to the cloud: Open up Jump Desktop Connect on the remote computer and then click the Settings icon -> Advanced -> CHECK Fluid -> CHECK Manual Fluid Connections.
How to Connect to Computers With Cloudless Fluid Enabled
You can connect to cloudless fluid using Jump Desktop for Mac by creating a new Manual connection:
Jump Desktop now supports opening up your remote displays in separate windows simultaneously. This makes it possible for you to arrange the remote computer's displays anyway you want. For example - if you have 3 monitors on your local machine and 2 on the remote machine, you can now use 2 monitors to view the remote machine and the other monitor for your emails, Slack, Zoom etc.
Together with the new restore windows feature and Fluid's automatic display resolution matching this makes an amazing multi-monitor experience.
To start using the new multi-monitor experience for fluid:
You'll then see windows for each remote display. Arrange the windows however you like - go full-screen move it side by side, or even close a window if you don't want to see that monitor - it's up to you. The next time you connect to the same machine Jump will remember your windows positions and arrange it automatically.
]]>To get started visit Setup Single Sign On for Teams.
This feature is available on Teams Enterprise plans.
]]>If 2-step verification is required for the team, users will be prompted to re-enable 2-step verification the next time they sign into Jump Desktop apps.
This feature is available on Teams Enterprise plans.
]]>To see where each user is signed in, drill down to the user in your Teams dashboard and see the 'Where this user is signed in' section.
This feature is available on Teams Enterprise plans.
]]>Turn on the requirement in the Security section of your Team's dashboard.
Be sure to also turn on the new 'Disable Social Sign-in' feature to make sure team members always use 2-step verification.
This feature is available on the Teams Pro and Teams Enterprise plans.
]]>Turn on the requirement in the Security section of your Team's dashboard.
This feature is available on the Teams Pro and Teams Enterprise plans.
]]>You can link Apple or Google sign in with your Jump Desktop account or create a password if you want to switch over to Jump Desktop sign in.
]]>To get started, link your Apple sign in with your Jump Desktop account in the Security section of the dashboard.
]]>Existing Teams customers have been automatically grandfathered to Teams Enterprise plan with no change in pricing (thanks for being an early supporter!).
]]>If your browser supports it, the dashboard will automatically switch to the dark theme if you have dark mode enabled.
]]>If you change your mind at any point, it's now possible to reverse migrate computers from your Teams account, back to your personal account: Open up your team's dashboard and delete your team. Make sure Migrate computers to personal accounts is checked in the confirmation dialog.
]]>Go to Security, and in the Where you're signed in section you'll see a list of devices logged into your account, along with other useful information such as the location and the last time your account was accessed from the device. Log out from any devices you don't recognize.
]]>You can see details like last known location (based on IP address), last seen online, and operating system information for computers.
]]>To see this in action open up your Team's dashboard and select a computer you recently connected to.
]]>Note: At the moment this requires Jump Desktop installed on your local device/computer.
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