Stylus Support

Unleash your creativity. Jump Desktop now supports sending pressure, tilt and rotation information from a stylus to the remote computer. No drivers required.  

Requires Teams Enterprise subscription and Jump Desktop Connect 6.5.x. This feature is only available for the Mac at the moment.

Jump Audio Drivers for Mac

Jump Desktop Connect 6.5.x now ships it's very own high quality, low latency audio drivers for Mac. Third party drivers are no longer needed to stream audio from a Mac (though we will still support third party audio drivers).

The drivers are automatically installed when you install Jump Desktop Connect 6.5.x or later. Once installed you will see a new audio device called Jump Desktop Audio. Any audio sent to this device will be streamed to the Jump Desktop client.

The new audio drivers are compatible with macOS 10.10+ on Intel and Apple Silicon.

View users connected to the remote machines

Jump Desktop lets you add computers to a team so that all members can access and share the computers. This feature raises a problem, i.e., multiple users trying to access the same machine.

Jump Desktop (Mac), now shows you if a remote computer has users connected to it. It also shows the emails of the connected users so that you can identify the users currently accessing it.

This feature is available for Teams Enterprise customers.

We have added helpful, but unobtrusive, indicators in the UI.

Jump Desktop macOS

"Occupied" computers have a distinctive red icon in the icon mode, hovering over the icon shows the connected users' emails.

The list view has a column for "Connected Users".

You can also take advantage of the "Occupied" and "Unoccupied" filters from the filter bar.

Dashboard

"Current Active Connections" card shows the list of computers to which users are currently connected. A subtle badge, with a red background, displays the number of connected users.

In the list of team computers, you can identify the computers to which users are currently connected from the red badge.

Visit the active computer's page to view the currently connected users details like their IP addresses.


Jump Desktop Windows

A helpful column in the list view to show connected users

"Occupied" computers have a distinctive red icon in the icon mode, hovering over the icon shows the connected users' emails

How to install Jump Desktop Betas

How to access Jump Desktop for Teams Beta

Visit: https://beta-app.jumpdesktop.com

How to get Jump Desktop for Mac Beta 

Open up Jump Desktop and click Jump Desktop -> Preferences -> General -> Check For Beta Updates and then click Jump Desktop -> Check For Updates.

If you don't see the Check for Beta Updates, you'll need to download the web version of Jump Desktop for Mac from here: http://jumpdesktop.com/downloads/JumpDesktopMac.zip

How to get Jump Desktop for Windows Beta

Open open up Jump Desktop for Windows -> File -> Settings -> Updates -> Check the checkbox Beta Updates and click Check for updates.

How to get Jump Desktop for iOS Beta

Send us an email: support@jumpdesktop.com and let us know you want to be included in the Testflight iOS Public Betas.

How to get Jump Desktop Connect Beta

Most of the beta features require new Jump Desktop Connect apps on the host machines. To update to the beta, open up Jump Desktop Connect and then click Settings -> Updates -> Beta updates. Then click Check for updates.

VPN only connections for Fluid

Jump Desktop Connect has a built-in technology that tries its best to create an end to end encrypted connection between machines, even if there is no direct path between the two hosts using indirect networking routes and relays. This feature frees up users from manually opening ports and configuring network settings. However, this also creates problems in locked-down environments where administrators need to control when a user is allowed to connect.

You can now configure Jump Desktop Connect to allow connections only when there is a direct networking path between the devices.

In this mode, Jump will never fallback on relay servers or take indirect networking routes. So for example, if a user tries to connect without VPN enabled from another network, the connection attempt fails because Jump will not be able to find a direct route between the user and the target machine.

Note: In this mode, Administrators must make sure that their firewall rules allow the VPN IP address pool to communicate over UDP with the host machines. Connections will fail otherwise.

How to configure Direct Connection Mode

  1. You'll need to make sure you're using the Lock down settings feature with your computer.
  2. In your Connect Configuration, make sure Direct Connections Only is checked
  3. Save your settings.
  4. To test and see if these settings are working, try connecting to the machine from an outside network or a from a mobile network.

Lockdown Settings

Lock down settings let you enforce settings for the Jump Desktop Connect app from your team's web dashboard. Once settings are assigned to a machine, it can not be changed from the Jump Desktop Connect app running on the host machines.

You can apply settings to individual machines on your team or to entire access groups. 

Requirements 

  • Currently only available for Teams Enterprise billing plan.

How to get started with Lockdown settings.

  1. Visit https://app.jumpdesktop.com and sign into your team's dashboard.
  2. Click the Connect Settings icon.
  3. Click New Configuration and give it a name and then click Save.
  4. Next assign it to the machines you want the settings to be enforced on (you can change the settings or the assignment later).

You'll notice that the Configuration window lists quite a few configuration options that are not available inside the Jump Desktop Connect app - such as the ability to turn off screen sharing, adding remote access users, configuring fluid ports. Here's a screenshot of what you can configure:



Once settings are applied to machines, the Jump Desktop Connect app on the machines will display a message in the Settings window: Settings are managed by your team's administrator.


Remember Window Positions

Jump Desktop for Mac will now remember your connection's last window position and will automatically restore it the next time you connect.

The feature is enabled by default, however you can turn if off in: Jump Desktop -> Preferences -> Restore window positions.

Dynamic Frame Rate Control For Fluid

You can now adjust how quickly Fluid will send display updates remote computer. By default Fluid tries to target 60 frames per second (fps) for a smooth experience. You can now dynamically change this while connected. This is quite useful when you want to save CPU or bandwidth. Switching to 30fps roughly cuts the bandwidth and cpu requirements in half. 

To change the frame rate for Fluid connections connect to a computer and click Remote -> Framerate and select a frame rate. Jump will automatically adjust the frame rate dynamically. 

Framerate controls for Jump Desktop for Mac


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