Jump can now show real-time connection statistics for Fluid connections. Connection stats include the average ping time to the machine, packet loss and the type of connection Jump has established to the machine. This is useful info when diagnosing performance problems.
To turn on live stats click Help -> Show Fluid Connection Stats. After turning this on, an overlay will appear on the bottom right hand corner of all connection windows.
Related Help Article: Live Fluid Connection Stats
Jump Desktop's Fluid protocol automatically monitors available bandwidth and dynamically adjusts bandwidth usage and image quality while you use the connection. By default Jump uses a maximum of 20mbps for Fluid connections.
There are times when you want to override the maximum 20mbps default. For example, if you know you're on a slow connection, you can turn down the default to 5 or 10mbps.
How it works: When you lower maximum bandwidth, Jump will automatically lower image quality during complicated screen updates and automatically boost image quality to high when there is left over bandwidth available. This way you get the best of both worlds: lower bandwidth usage while maintaining high image quality. It works seamlessly and without user intervention. Try it out!
You can now set Maximum Bandwidth for each connection. Connect to the computer and then click Remote -> Maximum Bandwidth menu for Fluid connections and select a maximum.
Bandwidth above 20mbps is currently available for Teams Enterprise customers. Warning: Increasing bandwidth above 20mbps will put a strain on your network and may make things worse if your network isn't designed to handle it. Please speak to your administrator before increasing bandwidth above 20mbps.
You can now quickly search and filter through computers and users on your team's dashboard. See which computers are currently online, offline or currently being used. In your team's dashboard click Computers.
You can also filter between users This is useful when you want to quickly see which computers are online, offline, which computers are currently being used. In your team's dashboard click Users.
You can now save on Jump Desktop for Team licenses by temporarily disabling remote access for users and administrators on a team. This is useful when a Team member goes on vacation, a production goes on hiatus or if you have an administrator on the team who does not need to connect to computers. When a user's remote access is disabled, they will no longer be able to connect to computers on the team and we'll stop billing for that user. Since Jump Desktop for Teams billing is prorated, you will never pay extra. You can re-enable a user's remote access anytime.
Administrators who have their remote access disabled will still be able to administer the team. This way you can have multiple administrators on the team without having to pay extra.
To disable a user's remote access visit your team's dashboard -> Users -> the user -> three dots on the top right -> Disable Remote Access. Similarly to enable remote remote access Users -> the user -> three dots on the top right -> Enable Remote Access.
8.7.15 fixes an issue when opening connections in new tabs. Here's what was new in 8.7.14:
We've worked super-hard on reducing audio latency for Fluid connections. It was already low, but we've managed to cut the latency in half of what it was before. This means you'll have better sync between audio and video while working remotely.
For customers subscribed to Teams Enterprise edition, the quality of audio streaming for Fluid will automatically be increased to a level where the quality of the audio stream is virtually indistinguishable from uncompressed audio. This means higher fidelity audio when connecting to remote machines.
Jump Desktop for Mac now supports a new Observe mode that prevents sending keyboard and mouse input to the remote computer.
Great for when someone else is in the driving seat and you simply want to observe their actions.
To toggle Observe mode, connect to the remote computer and then click Remote -> Observe Only.
Unleash your creativity. Jump Desktop now supports sending pressure, tilt and rotation information from a stylus to the remote computer. No drivers are required.
Requires Teams Enterprise subscription and Jump Desktop Connect 6.5.x or later. This feature is available on Mac and Windows.
Jump Desktop 8.7+ now has native M1 support.
Jump Desktop + M1 Chip + Metal = Blazing fast remote desktop.
