We've released Jump Desktop's Cloud REST API. Jump Desktop's cloud API lets you integrate Jump Desktop into your own apps, custom workflows as well as automate tasks you'd manually do on the web dashboard.
Start building today. See the API documentation.
Add notes to computers, users and access groups on your Team dashboard. You can even create custom fields to help with your workflow. You'll see a new Note field under each computer, user and access group in your team dashboard.
Of course, notes or annotations is completely accessible using Jump Desktop's Cloud API.
Starting with Jump Desktop Connect 6.7.42 you can run on-premise, high availability relay servers. Relay servers allow you to control how Jump Desktop traffic is routed through your infrastructure and isolate traffic to a specific host. All traffic is run through a specific set of UDP ports so you can control exactally what goes in and out and apply proper QoS if needed. You can use on-premise relay servers for better performance and increased security.
To get started, see the On-Premise Relay documentation.
You can now quickly search and filter through computers and users on your team's dashboard. See which computers are currently online, offline or currently being used. In your team's dashboard click Computers.
You can also filter between users This is useful when you want to quickly see which computers are online, offline, which computers are currently being used. In your team's dashboard click Users.
You can now save on Jump Desktop for Team licenses by temporarily disabling remote access for users and administrators on a team. This is useful when a Team member goes on vacation, a production goes on hiatus or if you have an administrator on the team who does not need to connect to computers. When a user's remote access is disabled, they will no longer be able to connect to computers on the team and we'll stop billing for that user. Since Jump Desktop for Teams billing is prorated, you will never pay extra. You can re-enable a user's remote access anytime.
Administrators who have their remote access disabled will still be able to administer the team. This way you can have multiple administrators on the team without having to pay extra.
To disable a user's remote access visit your team's dashboard -> Users -> the user -> three dots on the top right -> Disable Remote Access. Similarly to enable remote remote access Users -> the user -> three dots on the top right -> Enable Remote Access.
Jump Desktop Connect 6.5.x now ships it's very own high quality, low latency audio drivers for Mac. Third party drivers are no longer needed to stream audio from a Mac (though we will still support third party audio drivers).
The drivers are automatically installed when you install Jump Desktop Connect 6.5.x or later. Once installed you will see a new audio device called Jump Desktop Audio. Any audio sent to this device will be streamed to the Jump Desktop client.
The new audio drivers are compatible with macOS 10.10+ on Intel and Apple Silicon.
How to access Jump Desktop for Teams Beta
Visit: https://beta-app.jumpdesktop.com
How to get Jump Desktop for Mac Beta
Open up Jump Desktop and click Jump Desktop -> Preferences -> General -> Check For Beta Updates and then click Jump Desktop -> Check For Updates.
If you don't see the Check for Beta Updates, you'll need to download the web version of Jump Desktop for Mac from here: http://jumpdesktop.com/downloads/JumpDesktopMac.zip
How to get Jump Desktop for Windows Beta
Open open up Jump Desktop for Windows -> File -> Settings -> Updates -> Check the checkbox Beta Updates and click Check for updates.
How to get Jump Desktop for iOS Beta
Send us an email: support@jumpdesktop.com and let us know you want to be included in the Testflight iOS Public Betas.
How to get Jump Desktop Connect Beta
Most of the beta features require new Jump Desktop Connect apps on the host machines. To update to the beta, open up Jump Desktop Connect and then click Settings -> Updates -> Beta updates. Then click Check for updates.
You can now configure how long team members can remain signed into Jump Desktop apps. Once the sign in duration elapses, team members will be automatically logged out from their Jump Desktop apps and will have to sign back in to initiate new connections. Automatic log out won't disconnect team members from existing remote desktop sessions but any new sessions will require signing back into their Jump Desktop account.
To enforce sign in duration for your team visit your Team's dashboard and click Security -> in the Sign in Duration section click Set Duration.
This feature is available for Teams Enterprise.
Jump Desktop Connect has a built-in technology that tries its best to create an end to end encrypted connection between machines, even if there is no direct path between the two hosts using indirect networking routes and relays. This feature frees up users from manually opening ports and configuring network settings. However, this also creates problems in locked-down environments where administrators need to control when a user is allowed to connect.
You can now configure Jump Desktop Connect to allow connections only when there is a direct networking path between the devices.
In this mode, Jump will never fallback on relay servers or take indirect networking routes. So for example, if a user tries to connect without VPN enabled from another network, the connection attempt fails because Jump will not be able to find a direct route between the user and the target machine.
Note: In this mode, Administrators must make sure that their firewall rules allow the VPN IP address pool to communicate over UDP with the host machines. Connections will fail otherwise.
How to configure Direct Connection Mode
