Jump Desktop for Teams Dashboard Updates: Features Geared for Administrators

We've made several updates to the Jump Desktop for Teams dashboard:

  • Enhanced Visibility: Obtain information about every computer and user at a glance. With customizable columns for Users and Computers, retrieve the specifics you need without navigating deeper. The dashboard retains your preferred settings, ensuring consistent visibility tailored to your needs.
  • Advanced Grouping and Filtering: Tailor each column using filters or groupings. This enables you to view your data precisely as you want. 
  • Data Export: After configuring your desired views, export your data in formats such as CSV, JSON, Excel, or PDF. This feature is particularly beneficial for generating reports.
  • Inline Details for Computers and Users: Clicking on a user or computer in the list immediately presents an inline view of their detailed profile. This helps maintain your position within the list, negating the need for constant back-and-forth navigation. Those with expansive monitor space can place this inline view anywhere on the screen.
  • Bulk Actions: Efficiently manage multiple devices or users in one go, reducing repetitive tasks.
  • Activity and Connection Logs Export: While there's an API available for retrieving this data, we understand the need for manual exports at times. Hence, we've integrated export buttons directly into the activity and connection logs for your convenience.

With these improvements, you can now effortlessly manage your data, making your workflow more efficient and insightful than ever before. 


Watermarking in Jump Desktop for Teams

Jump Desktop for Team includes an easy-to-use watermarking feature that enhances the security and compliance of your remote desktop sessions. This feature allows administrators to embed watermarks directly into the remote desktop window. These watermarks can display connection-specific information such as IP address, email, or user name. Learn more here.


On Premise Relay Server

Starting with Jump Desktop Connect 6.7.42 you can run on-premise, high availability relay servers. Relay servers allow you to control how Jump Desktop traffic is routed through your infrastructure and isolate traffic to a specific host. All traffic is run through a specific set of UDP ports so you can control exactally what goes in and out and apply proper QoS if needed. You can use on-premise relay servers for better performance and increased security.

To get started, see the On-Premise Relay documentation.



Disconnect Connections From The Dashboard

Some time back we added the ability for Teams Enterprise customers to see in real time, all active connections to their team's computers from the dashboard. Today, we've added the ability that lets admins force disconnect a connection straight from the team dashboard. To force disconnect a connection, drill down to the active connection and then click the red X icon to disconnect the user. This will force disconnect the user's active session.

Filter and search computers and users

Filter and search computers

You can now quickly search and filter through computers and users on your team's dashboard. See which computers are currently online, offline or currently being used. In your team's dashboard click Computers.

Filter and search users

You can also filter between users This is useful when you want to quickly see which computers are online, offline, which computers are currently being used. In your team's dashboard click Users.

Save on Team Licenses by Disabling Remote Access for Users

You can now save on Jump Desktop for Team licenses by temporarily disabling remote access for users and administrators on a team. This is useful when a Team member goes on vacation, a production goes on hiatus or if you have an administrator on the team who does not need to connect to computers. When a user's remote access is disabled, they will no longer be able to connect to computers on the team and we'll stop billing for that user. Since Jump Desktop for Teams billing is prorated, you will never pay extra. You can re-enable a user's remote access anytime.

Administrators who have their remote access disabled will still be able to administer the team. This way you can have multiple administrators on the team without having to pay extra.

To disable a user's remote access visit your team's dashboard -> Users -> the user -> three dots on the top right -> Disable Remote Access. Similarly to enable remote remote access Users -> the user -> three dots on the top right -> Enable Remote Access.

View users connected to the remote machines

Jump Desktop lets you add computers to a team so that all members can access and share the computers. This feature raises a problem, i.e., multiple users trying to access the same machine.

Jump Desktop (Mac), now shows you if a remote computer has users connected to it. It also shows the emails of the connected users so that you can identify the users currently accessing it.

This feature is available for Teams Enterprise customers.

We have added helpful, but unobtrusive, indicators in the UI.

Jump Desktop macOS

"Occupied" computers have a distinctive red icon in the icon mode, hovering over the icon shows the connected users' emails.

The list view has a column for "Connected Users".

You can also take advantage of the "Occupied" and "Unoccupied" filters from the filter bar.

Dashboard

"Current Active Connections" card shows the list of computers to which users are currently connected. A subtle badge, with a red background, displays the number of connected users.

In the list of team computers, you can identify the computers to which users are currently connected from the red badge.

Visit the active computer's page to view the currently connected users details like their IP addresses.


Jump Desktop Windows

A helpful column in the list view to show connected users

"Occupied" computers have a distinctive red icon in the icon mode, hovering over the icon shows the connected users' emails

How to install Jump Desktop Betas

How to access Jump Desktop for Teams Beta

Visit: https://beta-app.jumpdesktop.com

How to get Jump Desktop for Mac Beta 

Open up Jump Desktop and click Jump Desktop -> Preferences -> General -> Check For Beta Updates and then click Jump Desktop -> Check For Updates.

If you don't see the Check for Beta Updates, you'll need to download the web version of Jump Desktop for Mac from here: http://jumpdesktop.com/downloads/JumpDesktopMac.zip

How to get Jump Desktop for Windows Beta

Open open up Jump Desktop for Windows -> File -> Settings -> Updates -> Check the checkbox Beta Updates and click Check for updates.

How to get Jump Desktop for iOS Beta

Send us an email: support@jumpdesktop.com and let us know you want to be included in the Testflight iOS Public Betas.

How to get Jump Desktop Connect Beta

Most of the beta features require new Jump Desktop Connect apps on the host machines. To update to the beta, open up Jump Desktop Connect and then click Settings -> Updates -> Beta updates. Then click Check for updates.

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