Starting with Jump Desktop Connect 6.7.42 you can run on-premise, high availability relay servers. Relay servers allow you to control how Jump Desktop traffic is routed through your infrastructure and isolate traffic to a specific host. All traffic is run through a specific set of UDP ports so you can control exactally what goes in and out and apply proper QoS if needed. You can use on-premise relay servers for better performance and increased security.

To get started, see the On-Premise Relay documentation.

Jump Desktop for Windows now supports running remote displays in separate windows! This lets you breakout your remote displays into their own window locally so that you can utilize multiple screens. 

Each window can be placed any where locally and even maximized. Jump will remember your window placement for each connection. 

To get started, connect to a machine with multiple displays and then click View -> Displays In Separate Windows.

In 8.4.26 we fixed an issue with the Cycle Displays shortcut not working. We also fixed a crash when running on some Intel graphics adapters.  

Here's whats new in 8.4.22:

Jump Desktop for Windows 8.4.22 adds the following improvements:

• A brand new Jump Desktop icon
• Displays In Separate Windows for multi-monitor machines (Teams only).
• Manual Bandwidth Control to tell Jump how much bandwidth to use.
• Dynamic Frame-rate control to help with image quality and bandwidth.
• Cloudless Fluid for high security environments.
• Live Performance Stats to help diagnose performance problems.
• View users connected to remote machines.
• Colour accuracy and colour matching improvements.
• Remember window layouts for Fluid.
• Big Performance and image quality improvements: A brand new rendering engine designed from the ground up for Windows. Fluid connections are up to 200% faster and buttery smooth. Make sure you enable Hardware Acceleration in File -> Settings -> General.
• Keyboard fixes.

Jump can now show real-time connection statistics for Fluid connections. Connection stats include the average ping time to the machine, packet loss and the type of connection Jump has established to the machine. This is useful info when diagnosing performance problems. 

To turn on live stats click Help -> Show Fluid Connection Stats. After turning this on, an overlay will appear on the bottom right hand corner of all connection windows.

Related Help Article: Live Fluid Connection Stats

Jump Desktop's Fluid protocol automatically monitors available bandwidth and dynamically adjusts bandwidth usage and image quality while you use the connection. By default Jump uses a maximum of 20mbps for Fluid connections. 

There are times when you want to override the maximum 20mbps default. For example, if you know you're on a slow connection, you can turn down the default to 5 or 10mbps. 

How it works: When you lower maximum bandwidth, Jump will automatically lower image quality during complicated screen updates and automatically boost image quality to high when there is left over bandwidth available. This way you get the best of both worlds: lower bandwidth usage while maintaining high image quality. It works seamlessly and without user intervention. Try it out!

You can now set Maximum Bandwidth for each connection. Connect to the computer and then click Remote -> Maximum Bandwidth menu for Fluid connections and select a maximum.

Bandwidth above 20mbps is currently available for Teams Enterprise customers. Warning: Increasing bandwidth above 20mbps will put a strain on your network and may make things worse if your network isn't designed to handle it. Please speak to your administrator before increasing bandwidth above 20mbps.

You can now quickly search and filter through computers and users on your team's dashboard. See which computers are currently online, offline or currently being used. In your team's dashboard click Computers.

You can also filter between users This is useful when you want to quickly see which computers are online, offline, which computers are currently being used. In your team's dashboard click Users.

You can now save on Jump Desktop for Team licenses by temporarily disabling remote access for users and administrators on a team. This is useful when a Team member goes on vacation, a production goes on hiatus or if you have an administrator on the team who does not need to connect to computers. When a user's remote access is disabled, they will no longer be able to connect to computers on the team and we'll stop billing for that user. Since Jump Desktop for Teams billing is prorated, you will never pay extra. You can re-enable a user's remote access anytime.

Administrators who have their remote access disabled will still be able to administer the team. This way you can have multiple administrators on the team without having to pay extra.

To disable a user's remote access visit your team's dashboard -> Users -> the user -> three dots on the top right -> Disable Remote Access. Similarly to enable remote remote access Users -> the user -> three dots on the top right -> Enable Remote Access.

Jump Desktop lets you add computers to a team so that all members can access and share the computers. This feature raises a problem, i.e., multiple users trying to access the same machine.

Jump Desktop (Mac), now shows you if a remote computer has users connected to it. It also shows the emails of the connected users so that you can identify the users currently accessing it.

This feature is available for Teams Enterprise customers.

We have added helpful, but unobtrusive, indicators in the UI.

Jump Desktop macOS

"Occupied" computers have a distinctive red icon in the icon mode, hovering over the icon shows the connected users' emails.

The list view has a column for "Connected Users".

You can also take advantage of the "Occupied" and "Unoccupied" filters from the filter bar.

Dashboard

"Current Active Connections" card shows the list of computers to which users are currently connected. A subtle badge, with a red background, displays the number of connected users.

Visit the active computer's page to view the currently connected users details like their IP addresses.

Jump Desktop Windows

"Occupied" computers have a distinctive red icon in the icon mode, hovering over the icon shows the connected users' emails

How to access Jump Desktop for Teams Beta

Visit: https://beta-app.jumpdesktop.com

How to get Jump Desktop for Mac Beta 

Open up Jump Desktop and click Jump Desktop -> Preferences -> General -> Check For Beta Updates and then click Jump Desktop -> Check For Updates.

If you don't see the Check for Beta Updates, you'll need to download the web version of Jump Desktop for Mac from here: http://jumpdesktop.com/downloads/JumpDesktopMac.zip

How to get Jump Desktop for Windows Beta

Open open up Jump Desktop for Windows -> File -> Settings -> Updates -> Check the checkbox Beta Updates and click Check for updates.

How to get Jump Desktop for iOS Beta

Send us an email: support@jumpdesktop.com and let us know you want to be included in the Testflight iOS Public Betas.

How to get Jump Desktop Connect Beta

Most of the beta features require new Jump Desktop Connect apps on the host machines. To update to the beta, open up Jump Desktop Connect and then click Settings -> Updates -> Beta updates. Then click Check for updates.