We’ve made improvements to browser-based connections, remote troubleshooting, and SSO management in the Jump Desktop Dashboard.

Web Browser Client Connections

• Remember credentials for browser connections
  When connecting from the browser, you can now choose to remember remote computer credentials. Saved credentials are encrypted locally on your device and can be used to reconnect faster across supported operating systems and platforms.
• Improved mobile PWA experience
  The Jump Desktop web app can now be added to your mobile device’s home screen, making it quicker to open My Computers and connect to your machines. Upcoming versions will support machine shortcuts, so you will be able to launch specific computers directly with one tap.

Remote Diagnostic Logs

• Download Connect logs from the Dashboard
  Team admins can now request and download Jump Desktop Connect logs directly from a computer’s detail page, reducing back and forth with end users during troubleshooting. The computer must be online and running Jump Desktop Connect version 10 beta 6. Download links expire after 1 hour.

Teams and SSO Management

• Rename your SSO company name
  Teams can now update their SSO company name from the Dashboard while keeping the underlying SAML configuration stable. This is useful for companies that change names or move users to a new domain.
• Improved SAML and SCIM reliability
  We have improved SAML and SCIM behavior, including better handling for user updates, SSO configuration changes, and IdP initiated logins.

Admin & Management

• Read-only admins: Teams can now assign an Administrator (Read-Only) role. This lets managers, auditors, or support leads review users, devices, and settings without the risk of accidental changes.
• Read-only API tokens: API tokens can now be issued in read-only mode, so they can authenticate normally but cannot make mutating API calls. This is useful for dashboards, scripts, and third-party integrations that only need to read data.
• More flexible API token expiry: The New API token dialog now includes shorter expiry presets like 1 day, 3 days, 1 week, and 2 weeks, plus a custom date option. This makes it easier to issue short-lived tokens that match a specific task and reduce exposure if a token is shared or compromised.
• Machine hostname in the dashboard: Device details now show the OS-reported hostname, and the computers list can display it as a column. This makes it easier to match Jump devices with MDM, asset inventory, and scripts.
• Clearer Connect Settings: Connect Settings now show clearer labels, platform chips, and beta indicators, with an option to show or hide beta settings. This makes device configuration easier to understand before rolling changes out.
• Copy Connect configurations between teams: Connect configurations can now be copied from one team to another from the dashboard. The copied configuration is created in the destination team as a new unassigned config, which makes it easier to standardize Connect Settings across teams without recreating them manually. (Note: subsequent updates to the copied Connect Setting will have to be done in each team individually)
• Browser-ready device links: Device URLs now include browser-based connect and screen-share links. This makes it easier to launch or share a web session without requiring the native app.

Security & Access

• Better SAML sign-in handling: IDP-initiated SSO now redirects into the standard login flow automatically, and users who choose the wrong SSO provider see a clearer error. This reduces failed sign-ins and support overhead.
• Safer SCIM group sync: SCIM group replace operations now validate members before destructive changes are applied, and SCIM email matching is case-insensitive. This helps prevent accidental access loss when your identity provider sends partial or differently-cased data.
• Better password setup and reset: Registration, reset, and change-password flows now use a server-side strength check with a visible strength meter and show/hide password controls. This keeps password policy consistent and gives users clearer feedback before submitting.

Billing & Web Client

• Billing exports: Billing admins can now export billable users with names and a generated timestamp, which will help admins track billable users especially in a Grouped billing scenario.
• Saved web session preferences: Browser remote desktop settings like framerate, bandwidth, audio mute, clipboard sync, stats, and virtual monitor count are now restored automatically. This reduces repeated setup when connecting to multiple machines.

Dashboard

• Improved “My Computers” grouped view
  See the machines you have access to more clearly with better grouping, team names, and tags, making it easier to find the right computer at a glance.
• Custom fields in the Users list
  Custom fields are now available in the Teams → Users view, just like they are for computers, giving admins more flexibility when organizing and managing users. (Learn more)

Admin & Management

• User email updates now supported
  User email address changes made in your SSO provider are now automatically synced to Jump Desktop, keeping accounts up to date without manual intervention. (Available for teams with both SCIM and verified domains enabled)
• SSO Team Admins can delete user accounts
  Navigate to the Dashboard --> Team --> Add Users. Select the User and confirm Deletion (Delete option available in the 3 dots menu). This provides a safer offboarding flow with a confirmation step designed to prevent accidental deletions. Deleted users are removed immediately and the action is recorded in team activity logs.
  Note: SSO should be enabled for the team and only the SSO owner will be able to delete user accounts

Web Browser Client Connections

• Improvement to trackpad gestures on mobile browsers
  Improved responsiveness and usability when navigating remote sessions using trackpads on mobile web browsers.
• Better display performance on mobile browsers

We’ve rolled out updates to improve browser connections and team management faster and more organized.

Web-Based Remote Desktop Client

• Improved browser performance
  Browser connections are now more responsive and consistent, delivering effortless interaction and faster updates so remote work feels natural even on limited bandwidth.
• Virtual monitor support
  You can now create a virtual display in the browser. This means you’re no longer limited by the physical hardware of the remote computer — for example, you can run a 4K session even if the remote machine doesn’t have a 4K monitor connected.
• Clipboard support
  Clipboard support is available in browser connections — and it’s optimized for speed and reliability so you can copy & paste between local and remote apps seamlessly.
• Framerate & bandwidth controls
  You can now choose from preset framerate and bandwidth options when using Jump Desktop in the browser, giving more flexibility to match performance to your network and workload.

Dashboard Enhancements

• Bulk actions & right-click menus (Team Computers / Team Users / Team Access Groups)
  Select multiple rows or right-click to add/remove users and access groups, and change access in a streamlined tabbed dialog — making it much faster to manage teams and update permissions at scale.
• Custom fields & tags (Learn More)
  Add custom columns in the Team Computers table to track details that matter to your team (e.g., asset ID, location, owner). Tags are now visible in both Team Computers and Team Users lists, making it easier to organize and filter resources.

• Tabbed views for access management
  Adding or removing access in Team Computers, Team Users, or Team Access Groups now uses a cleaner tabbed interface, making permission changes easier to follow.

• My Computers page (web client)
  The My Computers page now shows all machines you have access to with team names and tags at a glance — and you can connect instantly from your browser with a single click.

Security Updates

• SCIM user reactivation (improved)
  For SCIM-managed teams: when a user is removed in your SSO provider, their Jump Desktop account is disabled; if they’re re-added and your team has “Reactivate Users” enabled (Dashboard → Team → Security), their Jump Desktop account will automatically reactivate — keeping everything in sync with your identity provider.

• Attributed installer (optional) Learn More
  A new installer option gives admins more visibility on who added a machine to the team. When used, the installing user must sign in to their Jump Desktop account, and their identity is recorded in activity logs so admins can see exactly who added each machine. (Regular installers still work without signing in.)

Organize your Computers list with our new tagging feature in the Teams Dashboard. Quickly add tags using the "+" button or apply them in bulk to keep everything tidy. Tag by department, function, or location to make your computers easier to find and manage. When it's time to update, renaming tags is straightforward, and you can group computers by tag in the Tags View. This feature helps you stay on top of your workflow, whether you manage a handful of devices or an entire fleet.

Read more about the tagging feature here.

We're excited to share the latest updates to Jump Desktop In-Browser client, packed with features that make remote sessions even more seamless! To access the In-Browser connections visit https://jumpdesktop.com, sign in and click My Computers.

Enhanced Gesture Support for Mobile: We’ve introduced an array of optimized gestures for mobile users, including Click, Double Click, Right Click, Left Mouse Drag, Scroll Wheel, Zoom, Show/Hide Keyboard, Right Click Drag, Middle Mouse Click, and Middle Mouse Drag. These gestures are fine-tuned for a smoother, more intuitive experience across devices.

Better Panning and Scrolling: Whether you’re in portrait, landscape, or zoomed-in view, panning and scrolling have been fine-tuned to be smoother across all screen orientations. This makes managing different display modes seamless, giving you full control over your workspace no matter how you view it..

Quick Access to Shortcut Keys: We’ve added new shortcuts across both desktop and mobile browser versions to boost productivity. Essential keys like Ctrl, Pg Up, Pg Dn, Print Screen, Ctrl+Alt+Del, Cmd, Option, and Insert are now at your fingertips. Desktop users can find these keys in an organized column view, making it easy to navigate and use them when connected to remote systems. 

Mobile users can also take advantage of additional keys such as arrow keys, F function keys (F1-F12), and a variety of other shortcuts, accessible through a scrollable toolbar at the bottom of the screen.

Additionally, we’ve tailored the experience when connecting between different operating systems. For example, when connecting from a Mac to a remote Windows machine, you’ll have access to Windows-specific keys and functions to make navigation smoother. Similarly, when connecting from Windows to a remote Mac, the setup adapts to provide Mac-specific shortcuts for a familiar, efficient workflow.

Enhanced External Keyboard Experience on Mobile: External keyboard functionality has been further optimized for mobile devices. Connect your hardware keyboard to enjoy reliable, desktop-like typing with improved compatibility

Live Performance Stats: Jump Desktop for Browser can now show real-time connection statistics for connections. Connection stats include the average ping time to the machine, packet loss and the type of connection Jump has established to the machine. Stats displayed in red may indicate potential issues impacting your connection. Live Performance Stats are useful when diagnosing performance problems.Live Performance Stats can be turned on using the Stats toggle in the connection settings drawer. After turning this on, a draggable overlay will appear on all connection windows. 

To access the In-Browser connections visit https://jumpdesktop.com, sign in and click My Computers. 

As always, we’re excited to hear your feedback!

We’re excited to announce that Fluid 2.0 RC1 (Release Candidate 1) is now available on beta channels.

Here's what's new in RC1 since Beta 4:

• Fixed microphone redirection not working correctly.
• Resolved a memory leak in Jump Desktop Connect with Fluid 2.0 connections.
• Fluid 2.0 encoder has been tuned to use up to 50% less bandwidth than Fluid 2.0 Beta 4.
• Plus, lots of other bug fixes.

Also, here's what's new in Fluid 2.0. Check the previous announcements for full details on Beta 1 and Beta 2:

• Superior Compression & Improved Color Fidelity: 50% better visuals with reduced bandwidth.
• Studio-quality color accuracy, crisper text and richer visuals, with 4:4:4 mode support for everyone and 10-bit color for Teams Enterprise customers.
• Networking Enhancements: Faster recovery from bandwidth drops and improved scalability. AES 256 encryption.
• Surround Sound: 5.1 and 7.1 surround sound support for Teams Enterprise users. 
• Dynamic Audio Input Switching: Seamless switching between audio sources during sessions.
• Web-Based Remote Desktop: Connect from any browser without needing a native client (yes, it supports Android!).
• Full backwards compatibility with older versions of Jump Desktop and Jump Desktop Connect.

How do I download updates?

Enable Beta updates for Jump Desktop Connect / Mac / Windows and check for updates.

To start using Fluid 2.0 you will need to have Jump Desktop 9.x locally and Jump Desktop Connect 7.x on the host machine. RC1 is now rolling out to the Jump Desktop Mac and Windows Beta channel and Jump Desktop for Windows Beta channels. Jump Desktop Connect updates will follow before the end of the week to beta channels.

Introducing Fluid 2.0!

We are excited to announce the release of Fluid 2.0 Beta 1. This update represents a significant leap forward from Fluid 1.0 with a major rewrite of the internal architecture.

Here’s what’s new:

• Fluid 2.0
• Networking Enhancements
• Surround Sound
• Dynamic Audio Input Switching
• Web-Base High Performance Remote Desktop and Screen Sharing
• How to start testing Fluid 2.0 Beta 

Fluid 2.0

Experience improved performance with Fluid 2.0, designed to support more colors and deliver faster speeds on modern hardware such as Apple Silicon and contemporary PCs.

1. Superior Color Fidelity: Fluid 2.0 offers up to 50% better color fidelity than Fluid 1.0. This means richer and more vibrant visuals, making your remote sessions look better than ever.
2. Enhanced Visual Clarity: You'll enjoy sharper, clearer images and videos without any increase in data usage. Fluid 2.0 provides up to 50% more visual clarity using the same bandwidth as Fluid 1.0. 
3. Support for 4:4:4 and 10bit color: Delivers incredible color accuracy and detail, giving you a truly crisp, studio-quality experience right on your remote desktop.
4. Advanced Compression: Optimized for both productivity applications and full-motion video, Fluid 2.0 delivers smoother and more detailed visuals. This ensures a better experience whether you're working on documents or streaming videos.
5. Support for Newer Codecs: Fluid 2.0 supports newer codecs with the ability to move to full hardware-based encoding and decoding. We will announce new features for this soon.
6. Backwards Compatibility: The clients and Connect apps are fully backwards compatible with older versions of the client or Jump Desktop Connect, ensuring a seamless upgrade without any worries.

Fluid 2.0 is enabled by default when connecting to Jump Desktop Connect 7.x or later. However, you can switch back to Fluid 1.0 via the menu option (Remote -> Codec).

Read more about 4:4:4 and 10bit color support here.

Networking Enhancements

Our revamped networking stack makes Jump more resilient to networking errors. It adapts to and recovers much quicker from bandwidth problems, and scales up faster to higher bandwidth connections.

Surround Sound

Teams Enterprise customers can now enjoy built-in support for 5.1 and 7.1 surround sound. The new Mac audio driver can handle up to 8 channels of audio. On Windows, it will automatically stream up to 8 channels if the host machine is set to use 8 channels. Clients will intelligently down-mix or up-mix as needed, making it perfect for tasks like video editing, gaming, and immersive audio experiences. A new Fluid performance stat called AudioChannels shows the maximum number of channels being streamed from the remote machine.

Dynamic Desktop Audio Input Switching

Switch desktop audio inputs at run-time. This allows you to change your audio setup without interrupting your session, providing flexibility and convenience.

Web-Based High-Performance Remote Desktop and Screen Sharing

1. Fluid 2.0 now supports connecting to machines directly from any web browser! You don't need to download a native client anymore. Experience zero friction, high performance remote desktop and screen sharing straight from your web browser. Simply log into your account at https://app.jumpdesktop.com, click My Computers and then click the computer to connect. Any computers running Jump Desktop Connect 7.0, and computers that you have access to will be listed there. Simply click to connect!

2. When Jump Desktop Connect 7.x is installed on the host machine, screen sharing links, users will see an option to connect via a native app or directly from their web browser:

3. Teams users will see Connect buttons with drop-downs where they can select the native app or web browser experience.

Tips: For best performance use Chrome or Edge. Don't worry, we will be optimizing for Safari and Firefox performance as we progress in the beta.

Downloads

These new features require Jump Desktop Connect 7.0 and new versions of Jump Desktop for Windows, iOS and Mac. At the moment these releases need to be downloaded manually. Over the coming weeks, we will be rolling this out to the beta channel. 

Enable Beta updates for Jump Desktop Connect / Mac / Windows and check for updates.

Group billing streamlines finances by enabling different teams in an organization to use one billing account. It consolidates all expenses into a single invoice, removes duplicate charges for users in multiple teams, and eliminates the need for separate team billing, making the process simpler and more cost-effective.

Learn more here

Exciting updates have arrived for the Jump Desktop for Teams dashboard, enhancing your administrative and team management experience!

• Simpler Team Onboarding with SSO without Team invites: Add SSO users directly to your team, bypassing the need for invitations.
• Smoother user onboarding and logins with Domain Verification: Simplify the user onboarding process using domain verification.
• User Management with SCIM v2: Utilize SCIM v2 for advanced user management capabilities.
• New dashboard features geared for Administrators: Explore a range of new features designed to empower administrators.
• Watermarking in Jump Desktop for Teams: Enhance security and branding with watermarking capabilities in Jump Desktop for Teams.

Dive into each feature by following the links provided.